PilotKnob1964 Posted May 10, 2023 Share Posted May 10, 2023 Hi everyone, I recently purchased an Adaptive Phase Wireless Dimmer(C4-APD120-WH) and Auxiliary Key Pad(C4-KA-WH). They are replacing 2 3-way switches for my home theater flood lights. I did a lot of research before installing. I pig tailed neutral wires and ground wires into the devices. I insured I knew which box was the starting point(using a Fluke VoltAlert). The other box is where I installed the keypad. I have been over the wiring 3-4 times and I see nothing amiss. When I turn on the breaker, 2 green lights illuminate on the dimmer. I understand this is normal. But that's as far as it goes. No lights on the keypad(maybe that's normal) Pressing on the dimmer switch does nothing. Any ideas? Thank you Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted May 10, 2023 Share Posted May 10, 2023 Most likely wired it incorrectly then. Hard to troubleshoot remotely without seeing the wiring. Or you bought a used APD that is bad. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted May 10, 2023 Share Posted May 10, 2023 If the keypad is used have you done 13-4-13 on it to make sure it's reset? Does the dimmer control the load properly? Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted May 10, 2023 Share Posted May 10, 2023 sounds like its been reset because it has green LEDs on top and bottom. and aux keypads do not have any lights...but pressing on either one manually should turn the light on (top button), and off (bottom button) msgreenf 1 Quote Link to comment Share on other sites More sharing options...
PilotKnob1964 Posted May 10, 2023 Author Share Posted May 10, 2023 I saw the 13-4-13 reset in the documentation. I'm a total Noob and don't know how to do this. Which button do I press? Same one 13 times, wait, then 4 times, wait then 13 times again? The dimmer does nothing at all. The 2 green LED's stay illuminated and the dimmer is unresponsive. I've attached a photo of the device. A37720E7-201B-4130-9594-918D095F5092.heic Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted May 11, 2023 Share Posted May 11, 2023 13 top button, 4 on bottom, 13 top again. but that's not your problem. I can pretty much guarantee you its a wiring mistake. msgreenf and PilotKnob1964 2 Quote Link to comment Share on other sites More sharing options...
PilotKnob1964 Posted May 11, 2023 Author Share Posted May 11, 2023 Black wire connected to hot, red connected to load, neutral and ground pig tailed in, yellow wire uses the old traveller to connect to the keypad. Ground and neutral pigtailed in on the keypad, white traveller then connects to yellow on the keypad. Load wire from APD connects directly to the black wire(actual load wire) in the keypad box. Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted May 11, 2023 Share Posted May 11, 2023 If you'd like I can do a zoom call with you to review it, I would have to charge for my time since this is what I do for a living. But it sounds like you've most likely got the wires in the boxes mis-identified. Travelers are almost never white for example...they are usually 1 black, 1 red. Quote Link to comment Share on other sites More sharing options...
PilotKnob1964 Posted May 12, 2023 Author Share Posted May 12, 2023 I was an idiot. There were 3 switches controlling the floodlights. Once I discovered this I was able to correct the problem. Part of the issue was many said that white wires weren't travelers. In my case this wasn't true. The main box(where power originated) the switch had two black wires and a white wire on the switch. Once I realized there was a 3rd box(I know...but it's by a back door that I never use) I wired it as I had originally. I then turned the switch on in he 3rd box and viola...lights. After some analyzing the wiring was complete. The wiring was far from standard and this may be attributed to the age of the house(22 years). There was only 1 red wire in the mix and it was in the 3rd box by the back door...the forgotten door. Anyway... all 3 switches work normally now. The AV company has added the lights to Control4 and I'm a happy man. Thanks for all of your help, advice, and offers of service. It's truly appreciated. chopedogg88 1 Quote Link to comment Share on other sites More sharing options...
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