Honeywell T10 Thermostat (Resideo) Issue

[ajsonnick]

Hi All!

My installer asked that I post this on here to see if anyone else is having this issue.

I have 3 Honeywell T10 thermostats. The C4 integration doesn't seem to work 100%. When changes are made to the thermostats themselves or using the Resideo (Honeywell) app, C4 doesn't pick it up. It's extremely annoying because I never have a good sense of what my current temperature is unless I change something on C4.

Does anyone know a solution to this? I'm told I'm using the most up to date driver.

[larflo]

• I am having the same issue.  I make changes on thermostats and Control4 doesn't see the changes.  The driver is set up correctly.  Anyone have a solution?

[ajsonnick]

23 hours ago, larflo said:

• I am having the same issue.  I make changes on thermostats and Control4 doesn't see the changes.  The driver is set up correctly.  Anyone have a solution?

No solution for me yet. It's really frustrating. 

[therockhr]

Is this the same driver that the Honeywell WiFi thermostats use? The total connect one? It’s what I use and yeah it’s hit or miss. I rarely adjust the thermostat so it’s not that big a deal for me. 

[c4toys]

1 hour ago, therockhr said:

Is this the same driver that the Honeywell WiFi thermostats use? The total connect one? It’s what I use and yeah it’s hit or miss. I rarely adjust the thermostat so it’s not that big a deal for me. 

same, rarely touch tstat. As the house changes modes the tstat schedule is about the same for each mode. I do have programming too for certain modes and I release holds when leaving so it go back to schedule

[ajsonnick]

2 hours ago, c4toys said:

same, rarely touch tstat. As the house changes modes the tstat schedule is about the same for each mode. I do have programming too for certain modes and I release holds when leaving so it go back to schedule

I don’t use the schedules so much. So the C4 app not getting an updated house temp is aggravating. 
 

and when I do use schedules, C4 not getting the updates temps etc is so annoying. 
 

are you having similar issues? 

[c4toys]

On 9/17/2023 at 5:17 PM, ajsonnick said:

I don’t use the schedules so much. So the C4 app not getting an updated house temp is aggravating. 
 

and when I do use schedules, C4 not getting the updates temps etc is so annoying. 
 

are you having similar issues? 

I dont think this is a driver issue as the resideo app does not update when I raise the temp manually at the tstat. It does show the hold til next schedule change but the displayed temp is the current temp and not the target temp.

I do use voice commands regularly and that shows the change on the tstat within 5 seconds

[ajsonnick]

1 hour ago, c4toys said:

I dont think this is a driver issue as the resideo app does not update when I raise the temp manually at the tstat. It does show the hold til next schedule change but the displayed temp is the current temp and not the target temp.

I do use voice commands regularly and that shows the change on the tstat within 5 seconds

That's interesting. 

I have no issues at all with the resideo app and any of my 3 T10 t-stats. 

If I update manually on the stat and I tell it to hold, then if I open the app it's there. 

You have t10's?

[c4toys]

Im using a T9