davevt98 Posted July 11, 2010 Share Posted July 11, 2010 I am running 1.7.1 and all digital media outputs have static on them. Rhapsody has static as does my personal collection of mp3's. When I use a separate output, it works without a problem. I am using gigabyte internet with fast internet. No other items gives me any problems. Does anyone have any idea of what the culprit is? Any suggestions for a fix? The HC300 works fine except for this issue. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 11, 2010 Share Posted July 11, 2010 Have you tried swapping the audio cables? Link to comment Share on other sites More sharing options...
davevt98 Posted July 11, 2010 Author Share Posted July 11, 2010 Tried with no luck. Link to comment Share on other sites More sharing options...
thecodeman Posted July 11, 2010 Share Posted July 11, 2010 Completely unplug the HC-300, let it sit for a while, and then plug it back in. Wait 10 minutes or so for it to boot up and try it again. Link to comment Share on other sites More sharing options...
Ringold Posted July 12, 2010 Share Posted July 12, 2010 I know this was a known problem with one of the earlier versions. I had this problem myself which ultimately resolved with upgraded software version. Try to update your software version to 1.74 or 1.82 Link to comment Share on other sites More sharing options...
davevt98 Posted July 12, 2010 Author Share Posted July 12, 2010 I know this was a known problem with one of the earlier versions. I had this problem myself which ultimately resolved with upgraded software version. Try to update your software version to 1.74 or 1.82If I upgrade to 1.74, do I just hit the upgrade button or is there something else that needs to be done? Link to comment Share on other sites More sharing options...
davevt98 Posted July 22, 2010 Author Share Posted July 22, 2010 I upgraded to 1.7.4 but am still experiencing static. Does anyone have any idea of what can be causing this? It is very frustrating as this is one of the best functions of C4. Link to comment Share on other sites More sharing options...
derickson1472 Posted July 22, 2010 Share Posted July 22, 2010 I upgraded to 1.7.4 but am still experiencing static. Does anyone have any idea of what can be causing this? It is very frustrating as this is one of the best functions of C4.When this happened to me a few years ago it ended up being a bad power supply in the control4 unit. My dealer shipped it back to control4 and they replaced it, and never had the problem again. Hope this helps. Link to comment Share on other sites More sharing options...
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