jacdx Posted August 1, 2011 Share Posted August 1, 2011 I started getting the "project is locked" error in Composer lately when I try to add/remove devices or mess with connections. This didn't happen immediately after upgrading...more like a few weeks after. It just started happening one day, and so far I haven't solved it. Interestingly, I can still program things, add scenes, etc, so it's not a total lockout.Here's things I've done:-Deleted Control4 directory under AppData/Roaming (no change)-Uninstall/re-installed Composer (no change)-Factory reset my HC-1000v3 (this didn't clear the project, interestingly, documentation sucks around this). Held down Indentify for 30 sec. Try 2: Turned off then turned on while holding down Identify until all LEDs light, release. Didn't clear the project either.-Deleted project in Composer, loaded from backup (allows me to make add/remove a single driver before giving me "project is locked"-Loaded my project into Virtual Director, made my changes, backed up, loaded into my HC-1000 (works). Thought my project might be corrupt so this would give me a clean copy. Only let's me add/remove a single driver before giving me "project is locked" once my project is loaded on the HC-1000. -Thought my media database might be corrupted and causing problems so didn't restore it (no change)-Double-checked time/date/timezone on PC and HC-1000 (all fine)-Deleted server.pem on controller to help clean activation, restarted sysman, director, reboot, etc. (reactivated, but no change)-Deleted DirectorState.* from controller, restart, etc. (no change)-Tried a different PC (no change)System is running great other than this.Any ideas? Link to comment Share on other sites More sharing options...
thecodeman Posted August 1, 2011 Share Posted August 1, 2011 -Factory reset my HC-1000v3 (this didn't clear the project, interestingly, documentation sucks around this). Held down Indentify for 30 sec. Try 2: Turned off then turned on while holding down Identify until all LEDs light, release. Didn't clear the project either.That's not a factory reset. There's no "factory reset" button on the HC1000. Link to comment Share on other sites More sharing options...
dogdvr Posted August 1, 2011 Share Posted August 1, 2011 Documentation is great in the knowlege base,You might want to try there.Much better than a consumer oriented board.Brent Link to comment Share on other sites More sharing options...
jacdx Posted August 2, 2011 Author Share Posted August 2, 2011 Solved. A TS was on DHCP, changed IPs on me, so was no longer properly identified and Update Manager was stuck trying to update it (even though it was updated). Identified with UUID instead. Link to comment Share on other sites More sharing options...
jeffatwork Posted March 12, 2012 Share Posted March 12, 2012 Where is the knowledge base located (URL?) Link to comment Share on other sites More sharing options...
RyanE Posted March 12, 2012 Share Posted March 12, 2012 https://support.control4.com/kb/index.phpIt's a Control4 dealer resource, so you must login with dealer credentials.RyanE Link to comment Share on other sites More sharing options...
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