ntlord

C4 knows damn well that people want more buttons and back-lighting. They know that makes a better product. All the excuses in the world won't change that. But here is the bottom line: C4 was behind on the remote control game. Instead, of coming up with their own product, the bought a company. Nothing wrong with that. But instead of fixing the obvious design flaws of the Neeo, C4 is hastily releasing it in an attempt to stop any bleeding to competitors. They could have waited. Released a great product. But they didn't wait. Instead, they will now likely release a better version in a year or two, fixing all of these problems (claiming they now listened to customer feedback), and then leave everyone who bought this shitty version high and dry. So my advice, wait. Don't buy it. Show C4 with our money that they should release well-designed products, instead of re-branded half-baked bullshit.
 

Simply put, the system is locked down so that Control4 and its dealers can make more money. So please, let's dispel any myths about Control4 having some altruistic goal to increase the level of support for its end users. It's about the money. It's always about the money. 
Now, perhaps some dealers may feel otherwise. Perhaps, some dealers such as yourself, truly believe it is about providing the best experience to the customer. I think that's naive, but it doesn't really matter. All that matters is what Control4 thinks its dealers think. And if Control4 thinks the dealers would go crazy about opening up the system, regardless of the ultimate reason why that is, it will never open up the system. And that's a shame. Everyone could make more money if the system were open. 

Simply put, the system is locked down so that Control4 and its dealers can make more money. So please, let's dispel any myths about Control4 having some altruistic goal to increase the level of support for its end users. It's about the money. It's always about the money. 
Now, perhaps some dealers may feel otherwise. Perhaps, some dealers such as yourself, truly believe it is about providing the best experience to the customer. I think that's naive, but it doesn't really matter. All that matters is what Control4 thinks its dealers think. And if Control4 thinks the dealers would go crazy about opening up the system, regardless of the ultimate reason why that is, it will never open up the system. And that's a shame. Everyone could make more money if the system were open.