Ever since the update to 3.x, I have had a tough time getting the cameras to output decent quality image/video to the C4 iOS app. The same setup, with no changes, sends great output to the NetViewer iOS app. Things used to be ok when director was on v 2.1x. At present, I am on the latest version of C4, both on director and on iOS.
Equipment:
Cameras: Lilin AHD844AX4.2
NVR: Lilin DHD508A
Driver for NVR: LILIN DHD RECORDER DRIVER v1.1.6
Driver for Cams: NDVR v1.1.6
When I load up the cameras in the iOS app (cameras in grid view), all I see is a static image from the camera (no live video feed), which I am assuming is normal. However, when I click into a particular camera, I don't get a video feed, I just get a blank screen and then after a few minutes, the same static image shows up. My dealer has given up.
Since the NetViewer app works fine and is able to show high quality images and videos, I am assuming this is a C4 config issue and not a hardware/wiring issue.
Any clues?