Hue lag

[fprefect]

This isn't really a C4 question, but a lot of folks have hue lights, so I thought someone may have an answer.

I've tried submitting a trouble ticket to Philips, but they have been unresponsive.  

Anyhow, here goes;  About a month ago my hue lights started becoming extremely laggy, or completely unresponsive.  I think it was just after a hue update, but I'm not 100% sure.  I haven't added any new wireless stuff in my house, so I don't think interference is the issue.  After a week or so of the lag, I decided that maybe the hub had gone wonky, so I bought one of the new hubs and transferred the 14 lights and 2 lightstrips to the new hub successfully.  Once they transferred over, the lag seemed to disappear... for about an hour.  I have tried changing the zigby channel, and just applied another update last night, but the lights are still either nonresponsive or have ~20-30 second lag.  The lights will randomly show as disconnected in the app, and then just as mysteriously reconnect...   I even moved the hub out of my office (where it had been running wonderfully for years) and moved it into a room where there are 4 bulbs.  

 

Any thoughts?

 

Thanks,

Dan

[lippavisual]

Sounds like some sort of interference is going on.  Could be coming from your neighbors house.  Hard to track these issues down without the proper testing gear/software. 

[SMHarman]

Sounds like some sort of interference is going on.  Could be coming from your neighbors house.  Hard to track these issues down without the proper testing gear/software. 

You can start by shifting zigbee to ch25.

Also WiFi analyser on the android is good for looking at the other wifi in your hood.

[fprefect]

thanks.  I'll try changing the channel again and report back...