tiba21 Posted March 29, 2012 Share Posted March 29, 2012 I bought a C4 thermostat some time ago and have problems identifying it. It was advertised as being "Zigbee Pro". But here's what I've tried so far:- did reboot of thermostat- did factory reset of thermostat- tried to go into Network Tools in Composer and do a Embernet update (couldn't get to identify - tried all 14 available channels)- tried to change my zibee channel on controller from 22 to 14I think I've literally tried everything. I can't find/remember the way to find what channel the thermostat is running on. But I'm assuming that the radio is bad in thermostat or that it's not really Zigbee pro as I'm running on latest OS and zigbee version.Any ideas???? Link to comment Share on other sites More sharing options...
RyanE Posted March 29, 2012 Share Posted March 29, 2012 What does it look like? What is it's model number?Are you sure it's a Control4 Residential Thermostat? There are some hospitality thermostats that have made it to eBay, which you will never get to identify.RyanE Link to comment Share on other sites More sharing options...
ILoveC4 Posted March 29, 2012 Share Posted March 29, 2012 I bought a C4 thermostat some time ago and have problems identifying it. It was advertised as being "Zigbee Pro". But here's what I've tried so far:- did reboot of thermostat- did factory reset of thermostat- tried to go into Network Tools in Composer and do a Embernet update (couldn't get to identify - tried all 14 available channels)- tried to change my zibee channel on controller from 22 to 14I think I've literally tried everything. I can't find/remember the way to find what channel the thermostat is running on. But I'm assuming that the radio is bad in thermostat or that it's not really Zigbee pro as I'm running on latest OS and zigbee version.Any ideas????I bet it's one of the Hospitality thermostats...did you buy on eBay? Link to comment Share on other sites More sharing options...
tiba21 Posted March 29, 2012 Author Share Posted March 29, 2012 Yeah, pretty sure it's a control4 thermostat. Says model number CCZ-T1-W.I did get it off of eBay though. Link to comment Share on other sites More sharing options...
chesterwilson Posted March 29, 2012 Share Posted March 29, 2012 Press the right and left button of center 7 times together and it will display what channel it's on. Link to comment Share on other sites More sharing options...
chesterwilson Posted March 29, 2012 Share Posted March 29, 2012 You also need to make sure the thermostat has left the previous zigbee mesh. 13 left taps, 4 middle taps and then 13 left taps. Link to comment Share on other sites More sharing options...
tiba21 Posted March 29, 2012 Author Share Posted March 29, 2012 You also need to make sure the thermostat has left the previous zigbee mesh. 13 left taps, 4 middle taps and then 13 left taps.I did a factory reset, wouldn't that make it leave the old network?But, I either losing my patience or doing something wrong, but neither of those button sequences trigger a response. Just to be clear, when you say "left" button, that's the button next to the center button (aka Fan button), right? Link to comment Share on other sites More sharing options...
chesterwilson Posted March 29, 2012 Share Posted March 29, 2012 You also need to make sure the thermostat has left the previous zigbee mesh. 13 left taps' date=' 4 middle taps and then 13 left taps.[/quote']I did a factory reset, wouldn't that make it leave the old network?But, I either losing my patience or doing something wrong, but neither of those button sequences trigger a response. Just to be clear, when you say "left" button, that's the button next to the center button (aka Fan button), right?I can't remember which one of the two and I don't want to reidentify mine to test it out, try both ways. Link to comment Share on other sites More sharing options...
Godzilla Posted March 29, 2012 Share Posted March 29, 2012 Far left 13Center 4Far left 13 Link to comment Share on other sites More sharing options...
tiba21 Posted March 30, 2012 Author Share Posted March 30, 2012 All you guys are the shiznit!!Just did it and identified it and now it's starting the flashing process. I assume I can kick back at this point as I thought I would never get it to identify.Thanks again!!! Link to comment Share on other sites More sharing options...
HamilMedia Posted February 17, 2016 Share Posted February 17, 2016 Should I be seeing anything when I do the "Leave Network" sequence? I can see its on Channel 14 (7 fan Clicks". I can also Reset it "15 Middle Clicks" Still haven't been able to get it to Join? Any Help Would be great! Link to comment Share on other sites More sharing options...
thegreatheed Posted February 17, 2016 Share Posted February 17, 2016 if it doesn't respond to the leave network sequence, it's not on zigbee pro. Link to comment Share on other sites More sharing options...
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