ed94582 Posted April 11, 2012 Share Posted April 11, 2012 I keep getting the unable to authenticate this device with your home automation system and Error: Not waiting to identify a device.I don't need to get a whole new iphone app just because I went from the iphone 4 to the iphone4s do I?Any help would be much appreciated.Thanks,Ed Link to comment Share on other sites More sharing options...
chesterwilson Posted April 11, 2012 Share Posted April 11, 2012 Your dealer needs to authenticate and identify your new phone. Link to comment Share on other sites More sharing options...
ed94582 Posted April 11, 2012 Author Share Posted April 11, 2012 Your dealer needs to authenticate and identify your new phone.I just found out the dealer I used about 1.5 years ago when I bought the license has gone out of business. I still have the code that I found when I logged into my control4.com account.Can any dealer authenticate and identify my new phone?Will probably have to do the same thing on the iPad as I was thinking about upgrading my iPad as well.Thanks!Ed Link to comment Share on other sites More sharing options...
chesterwilson Posted April 11, 2012 Share Posted April 11, 2012 ^Yes any dealer can do it remotely. Link to comment Share on other sites More sharing options...
wappinghigh Posted April 11, 2012 Share Posted April 11, 2012 Of course we all know what the "no brainer" solution should really be here Link to comment Share on other sites More sharing options...
jbat Posted April 11, 2012 Share Posted April 11, 2012 Yes, you should be able to authenticate idevices, PCs and androids through my.control4.com Link to comment Share on other sites More sharing options...
chesterwilson Posted April 11, 2012 Share Posted April 11, 2012 It would be easier if they let users add myhomepc devices through Composer HE. It's not rocket science and a setup wizard could ensure even the dumbest of us don't screw it up. Link to comment Share on other sites More sharing options...
ILoveC4 Posted April 11, 2012 Share Posted April 11, 2012 It would be easier if they let users add myhomepc devices through Composer HE. It's not rocket science and a setup wizard could ensure even the dumbest of us don't screw it up.Hey now, just shutup and call your dealer, okay?!? :lol: I'm teasing (obviously)...I couldn't agree more. Link to comment Share on other sites More sharing options...
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