Rocketman34 Posted May 6, 2012 Share Posted May 6, 2012 Have hc300 system that over the last couple of weeks started giving me remote connection issues with 4 sight. I can try to log in over a several hour period and says controller unavailable. Then all of a sudden I can connect. Definitely an intermittent issue but one that appears to happen daily. I do not believe my twc Internet connection is going down, but not sure what issue could be. I recently installed a new hc 300 since old one went dead on me. Router is a net gear which I have had for three years and previously gave me no problems. Any thoughts on potential solutions would be greatly appreciated. Very frustrating when I can't connect remotely since this is a vacation home. Link to comment Share on other sites More sharing options...
TexasBill Posted May 6, 2012 Share Posted May 6, 2012 Have hc300 system that over the last couple of weeks started giving me remote connection issues with 4 sight. I can try to log in over a several hour period and says controller unavailable. Then all of a sudden I can connect. Definitely an intermittent issue but one that appears to happen daily. I do not believe my twc Internet connection is going down, but not sure what issue could be. I recently installed a new hc 300 since old one went dead on me. Router is a net gear which I have had for three years and previously gave me no problems. Any thoughts on potential solutions would be greatly appreciated. Very frustrating when I can't connect remotely since this is a vacation home.Had an issue like this and re-booted the router and all was well - have you tried that (assuming not since it is a vacation home?)Bill Link to comment Share on other sites More sharing options...
Godzilla Posted May 6, 2012 Share Posted May 6, 2012 I believe EV makes a "ping driver" which you can use to reboot your router and C4 controllers / touchsreens..........remotely Link to comment Share on other sites More sharing options...
Rocketman34 Posted May 6, 2012 Author Share Posted May 6, 2012 I tried this last time I was at the house and it immediately solved the problem. Started acting up again two days later when I left the house and has been off and on the past several days. Will work for a few hours and then I can't connect for several hours. Could the router be damaged? Link to comment Share on other sites More sharing options...
Rocketman34 Posted May 6, 2012 Author Share Posted May 6, 2012 Where can I find this ping driver? Link to comment Share on other sites More sharing options...
Godzilla Posted May 6, 2012 Share Posted May 6, 2012 extravegetables.com google search if thats wrong Link to comment Share on other sites More sharing options...
Rocketman34 Posted May 6, 2012 Author Share Posted May 6, 2012 Not a real appealing option since I would need to go through dealer and seems this will not address the root cause of why my remote access is periodically crashing.. Link to comment Share on other sites More sharing options...
Godzilla Posted May 6, 2012 Share Posted May 6, 2012 no it doesnt..............but it solves your problem of rebooting your router remotely..............what router do you have? Link to comment Share on other sites More sharing options...
Rocketman34 Posted May 6, 2012 Author Share Posted May 6, 2012 I believe it is a net gear but don't have the model number. Link to comment Share on other sites More sharing options...
TexasBill Posted May 7, 2012 Share Posted May 7, 2012 Personally here are the facts:1. I have a problem2. re-booting seems to solve the problem3. I am spending a lot of time worrying about this and trying to fix this4. I can purchase a brand new router for less than $50.005. I am not poor as I have a vacation houseEasy peasey choice for me.Bill Link to comment Share on other sites More sharing options...
Keter8 Posted May 7, 2012 Share Posted May 7, 2012 Personally here are the facts:1. I have a problem2. re-booting seems to solve the problem3. I am spending a lot of time worrying about this and trying to fix this4. I can purchase a brand new router for less than $50.005. I am not poor as I have a vacation houseEasy peasey choice for me.BillLove it! Link to comment Share on other sites More sharing options...
Rocketman34 Posted May 7, 2012 Author Share Posted May 7, 2012 Soon your opinion you believe the router is bad? Link to comment Share on other sites More sharing options...
thegreatheed Posted May 7, 2012 Share Posted May 7, 2012 Personally here are the facts:1. I have a problem2. re-booting seems to solve the problem3. I am spending a lot of time worrying about this and trying to fix this4. I can purchase a brand new router for less than $50.005. I am not poor as I have a vacation houseEasy peasey choice for me.BillIf you are not poor you should not be buying routers for less than $50 to run an IP based home automation.Cheap residential router will NOT run well with a Control4 system of more than 2 devices. Link to comment Share on other sites More sharing options...
CFUG Posted May 7, 2012 Share Posted May 7, 2012 I'm poor and I still think 50 bucks for a router might not be a good idea. Link to comment Share on other sites More sharing options...
Rocketman34 Posted May 7, 2012 Author Share Posted May 7, 2012 What do you think about an airport extreme? Link to comment Share on other sites More sharing options...
CFUG Posted May 7, 2012 Share Posted May 7, 2012 Who me? I don't do Apple. Link to comment Share on other sites More sharing options...
Rocketman34 Posted May 11, 2012 Author Share Posted May 11, 2012 Just had a friend reset router and hc 300 at house and I still cant access remotely. Router is generating wi if signal per my friends smart phone so not sure what actions to take at this point. Link to comment Share on other sites More sharing options...
nikon Posted May 12, 2012 Share Posted May 12, 2012 Some friends of mine do Apple they work extremely well. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.