Cyknight Posted September 27, 2012 Share Posted September 27, 2012 CyKnight,He has already stated he used HE, I cannot find anything under KB either.BrentI was commenting on not eing sure how I added them... Link to comment Share on other sites More sharing options...
Cyknight Posted September 27, 2012 Share Posted September 27, 2012 You may have to get a dealer to look at this on-site with tech support.That said did you run the "check resolution" as I suggested?Did you try any other pictures afterwards or did you just do the one batch?I'd be tempted in this case - before calling tech support - to make sure I have all the originals, and delete everything on the controller - folder included, delete the screensaver agent and re-add everything from scratch to check if it helps (maybe start with a few pictures only to start). Link to comment Share on other sites More sharing options...
CFUG Posted September 27, 2012 Share Posted September 27, 2012 ^I would say that list of checks is probably what TS would say anyway Link to comment Share on other sites More sharing options...
TexasBill Posted September 27, 2012 Author Share Posted September 27, 2012 You may have to get a dealer to look at this on-site with tech support.That said did you run the "check resolution" as I suggested?Did you try any other pictures afterwards or did you just do the one batch?I'd be tempted in this case - before calling tech support - to make sure I have all the originals, and delete everything on the controller - folder included, delete the screensaver agent and re-add everything from scratch to check if it helps (maybe start with a few pictures only to start).You and i think alike - I have done this three times - (crazy is doing the same thing that you have always done and expecting a different result). I am now crazy. <grin>And yes - I have run the check resolutions each time after running a new import - it indicates that they are all present and accounted for.Bill Link to comment Share on other sites More sharing options...
Cyknight Posted September 27, 2012 Share Posted September 27, 2012 Just wanted to go through it to be sure all that can be done is done.It sounds like there is likely an issue with either the project file (or some sub data or file system) or the controller.As this is all software based, th controller is likely fine.Best bet here is having a dealer contact tech-support, get them to scan the project for errors. Link to comment Share on other sites More sharing options...
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