drmark12pa Posted August 31, 2015 Share Posted August 31, 2015 I was using my Android phone and viewing my home system on the portable app and noticed the other day when I was out of town, when my house C4 thermostat is in vacation mode, the temperature is shown as incorrect and the vacation setting is not reflected in the on screen view. I double checked my vacation setting and that is correct and in fact the thermostat itself shows the correct numbers when I tested it. This appears to be a bug.So my temp setting currently is 60 for cold, 80 for heat at this time of year.With Vacation mode it's showing 59 for both settings and the Fan as on, and vacation mode is not checked. In reality, the thermostat is actually set for 59 cold and 81 heat.This creates a problem obviously because I'm panicking that my air conditioning is set for 59 degrees when in reality it's at 81 where it should be when no one is in the house.I've attached screenshots. Link to comment Share on other sites More sharing options...
thecodeman Posted August 31, 2015 Share Posted August 31, 2015 Can you send this feedback and screenshots to myhome@control4.com so they can be sure to have it? Link to comment Share on other sites More sharing options...
drmark12pa Posted September 1, 2015 Author Share Posted September 1, 2015 an update: Mark,Thank you for contacting Control4 app Support,I was able to setthis up and test it at my desk. You are correct, it does look like a bug in ournavigator processes.I have written this up as a bug and we will address it assoon as we can.Thanks,Thomas Schulz | Control4 ApplicationSupport Link to comment Share on other sites More sharing options...
South Africa C4 user Posted September 1, 2015 Share Posted September 1, 2015 Nice to see C4 responsiveness! Link to comment Share on other sites More sharing options...
ibwireless2 Posted April 14, 2016 Share Posted April 14, 2016 Do people still have this issue? I'm incredibly frustrated with vacation mode and thermostat info on the apps. I use the Android app, composer and the windows app (via a browser) to access a remote cabin. They all show different things! But in general vacation mode doesn't stick The android app doesn't have a vacation mode , so I can't enable it from there, and it just shows some bogus value and the heat or cool indicators go away so can't tell what mode the heater is in or it resets to the schedule and shows the programmed temp from that. The windows access doesn't work either - it has avacation mode but if I set it from there it goes to 41F all the time which isn't even a value I use anywhere. Composer lets me see what mode everything is in and what its set to but when I access the house via any other tool the information is inaccurate or it resets it from vacation mode back to the "regular schedule". I have an HC 250 running 2.5.3 and use the android app for that. How do I get vacation mode to work? Link to comment Share on other sites More sharing options...
South Africa C4 user Posted April 14, 2016 Share Posted April 14, 2016 30 minutes ago, ibwireless2 said: Do people still have this issue? I'm incredibly frustrated with vacation mode and thermostat info on the apps. I use the Android app, composer and the windows app (via a browser) to access a remote cabin. They all show different things! But in general vacation mode doesn't stick The android app doesn't have a vacation mode , so I can't enable it from there, and it just shows some bogus value and the heat or cool indicators go away so can't tell what mode the heater is in or it resets to the schedule and shows the programmed temp from that. The windows access doesn't work either - it has avacation mode but if I set it from there it goes to 41F all the time which isn't even a value I use anywhere. Composer lets me see what mode everything is in and what its set to but when I access the house via any other tool the information is inaccurate or it resets it from vacation mode back to the "regular schedule". I have an HC 250 running 2.5.3 and use the android app for that. How do I get vacation mode to work? If you update to the latest OS (2.8.2), most (if not all) of these problems go away. The thermostat control had a major upgrade in 2.6.0 (or was it 2.7.0) which made it much much better. There have also been some bug fixes since then. Link to comment Share on other sites More sharing options...
RyanE Posted April 14, 2016 Share Posted April 14, 2016 2.7.2 was the biggest thermostat update. Major changes to the Thermostat UI. I'd recommend *anyone* whose on 2.5 to update if at all possible. RyanE Link to comment Share on other sites More sharing options...
ibwireless2 Posted April 14, 2016 Share Posted April 14, 2016 Thanks for the feedback guys ... wasn't sure if it was a HW thing or driver or what. I will inquire with local dealer about an upgrade... it's been on my list anyway. Link to comment Share on other sites More sharing options...
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