Lighting scenes not tracking properly on iOS app

[mallom]

Hi guys,

I hope this is only happening with me and yall are not affected, but since upgrading to 2.10, my lighting scenes status are not being properly reported in iOS 2.10 app. It does track properly on my keypads (thank god).

Steps to reproduce:

a) Activate a lighting scene (any) via keypad or any other method you prefer 

Open C4 iOS app and go to lighting scenes

c) The status of that scene is not represented

d) To reproduce the issue again, with the iOS app opened, activate the lighting scene that was not being reported, it may or may not report

e) If it does report, close the iOS app and open again. The same lighting scene will lose its status again. 

I was able to reproduce this behavior multiple times. Nothing has been changed as far as lighting hardware or programming, only C4 OS upgrade.

Environment:

- HC 800 

- 2x HC 250

- OS 2.10 

- iPhone 6s Plus & iOS 10.3.3

- Caseta Bridge Pro and around 38 dimmers 

 

Is anyone else seeing this behavior? 

Thanks!  

[Cyknight]

Your dealer using Pro or you using HE should do a 'sync all scenes' on the agent.

[mallom]

Hey Cyknight, thanks for replying. Forgot to say that I already done this multiple times.