gnehcob Posted September 10, 2018 Share Posted September 10, 2018 I just upgraded to 2.10.4 and using the Cinegration IT-100 driver for my DSC home security system. It never happened before, but under activation status, it says the Trial has expired. I have an activation key that was purchased and tried updating it with the same key, but will not work. I never had this issue when upgrading from 2.9.0 to 2.10.2. Only on 2.10.4 I am having this issue. Anyone else having this same issue? Any suggestions on a fix? Thanks. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted September 10, 2018 Share Posted September 10, 2018 Try deleting the last digit of the key and re-entering it. That usually fixes this sort of problem. Link to comment Share on other sites More sharing options...
gnehcob Posted September 10, 2018 Author Share Posted September 10, 2018 Just tried that and multiple combinations of deleting and putting the activation key back in. I reached out to Cinegration. Hopefully they can help! Thanks for the suggestion. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted September 10, 2018 Share Posted September 10, 2018 Good luck. That is strange. I had two of my drivers do the same when updating to OS2.10.4 but was lucky and re-entering the key did the trick! Maybe the Cinegration server is down and so the key is not being recognized... sure they will have an answer for you! Link to comment Share on other sites More sharing options...
gnehcob Posted September 15, 2018 Author Share Posted September 15, 2018 Looks like, with the new drivers, it requires Drivercentral Cloud activation to get a token. My original dealer went out of business. Drivercentral was able to get my original purchased key cleared so a new dealer can use and provide me a token. Can anyone here help? Thank you! Link to comment Share on other sites More sharing options...
dcovach Posted September 15, 2018 Share Posted September 15, 2018 18 minutes ago, gnehcob said: Looks like, with the new drivers, it requires Drivercentral Cloud activation to get a token. My original dealer went out of business. Drivercentral was able to get my original purchased key cleared so a new dealer can use and provide me a token. Can anyone here help? Thank you! I can help. PM me Link to comment Share on other sites More sharing options...
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