samrwalker Posted May 25, 2020 Share Posted May 25, 2020 I’ve got 2 Apple TV’s that have had no issues, and now they can’t be controlled by my SR-260s but work just fine in the Control4 app. Any ideas? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted May 25, 2020 Share Posted May 25, 2020 Do your remotes control other aspects of yours system fine? Quote Link to comment Share on other sites More sharing options...
samrwalker Posted May 25, 2020 Author Share Posted May 25, 2020 3 minutes ago, msgreenf said: Do your remotes control other aspects of yours system fine? Yes no other issues with my cable boxes or other devices. We have 5 remotes and they're all having the same issue. Quote Link to comment Share on other sites More sharing options...
WholeHomeControl Posted May 25, 2020 Share Posted May 25, 2020 So, you can select the Apple TV’s from the remotes, and the Apple TV’s show up on the display, but you can’t control them? (No luck with any arrow buttons or MENU). And, when you then switch to the app you can control them? Quote Link to comment Share on other sites More sharing options...
samrwalker Posted May 25, 2020 Author Share Posted May 25, 2020 1 minute ago, WholeHomeControl said: So, you can select the Apple TV’s from the remotes, but you can’t control them? (No luck with any arrow buttons or MENU). And, when you then switch to the app you can control them? Correct. Everything else works as it should, but I can’t used the arrows, menu, or select on my 260s, but it works just fine in the app. Quote Link to comment Share on other sites More sharing options...
WholeHomeControl Posted May 25, 2020 Share Posted May 25, 2020 That’s a weird one. IR or IP drivers on the Apple TV? Quote Link to comment Share on other sites More sharing options...
samrwalker Posted May 25, 2020 Author Share Posted May 25, 2020 IP. Initially thought it was a bridge problem, then pulled out the phone and had no issues very strange indeed Quote Link to comment Share on other sites More sharing options...
WholeHomeControl Posted May 25, 2020 Share Posted May 25, 2020 Only because I’m stumped... have you tried rebooting the controller? Quote Link to comment Share on other sites More sharing options...
samrwalker Posted May 25, 2020 Author Share Posted May 25, 2020 2 minutes ago, WholeHomeControl said: Only because I’m stumped... have you tried rebooting the controller? I haven't yet, just because I have a house full of people all watching things. Figured I would wait until tomorrow when nobody is around. Quote Link to comment Share on other sites More sharing options...
samrwalker Posted June 4, 2020 Author Share Posted June 4, 2020 Just to re boot this issue. Now having the issue at another house. Apple TV works fine on the NEEO and the app, but not the 260.. strange Quote Link to comment Share on other sites More sharing options...
cdepaola Posted June 4, 2020 Share Posted June 4, 2020 Historically with the problem being described a controller reboot has worked, for me... YMMV Quote Link to comment Share on other sites More sharing options...
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