South Africa C4 user Posted June 4, 2020 Share Posted June 4, 2020 My dealer updated me to OS3.1.3 a few days ago and I have been experiencing a few bugs. The most annoying of these is that my DS2 no longer displays the onscreen custom buttons. Is anyone else seeing this? I should add that I have programming only enabled for the call button and one of the lines of code that I use is a group call from the DS2 mini to the relevant Touchscreen group. This was working perfectly until upgrading to OS3.1.3 (although there may have been an update to the DS2 driver also). Now I don’t have custom buttons on the camera screen so cannot open the gate while the camera is pulled up on the screen. Hope I am not the only person experiencing this? Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted June 4, 2020 Share Posted June 4, 2020 Not having issues with custom buttons on T3 at our end Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted June 4, 2020 Author Share Posted June 4, 2020 36 minutes ago, Gary Leeds UK said: Not having issues with custom buttons on T3 at our end Rats! Thanks! Now I need to figure out what is special (in a bad way) about my set up and the latest software. Probably linked to the fact that I do a group intercom call from programming rather than using the basic setup. I will have to try reverting to the basic setup and see if that changes things before getting my dealer to look. Could also be the fact that my director is a CA10 as that has lead to a few weird bugs in previous releases (OS3.1.1 in particular). Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted June 4, 2020 Share Posted June 4, 2020 We are very Basic - In many ways !! South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
PHILIP1193 Posted June 7, 2020 Share Posted June 7, 2020 No issues on our system with a CA10 on 3.1.3. I’d get your dealer back as it’s only a simple thing to check in the programming for custom buttons on intercom calls. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted June 7, 2020 Author Share Posted June 7, 2020 6 minutes ago, PHILIP1193 said: No issues on our system with a CA10 on 3.1.3. I’d get your dealer back as it’s only a simple thing to check in the programming for custom buttons on intercom calls. Thanks for the feedback! Dealer will be back this week. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted July 1, 2020 Author Share Posted July 1, 2020 In case anyone else has the bug, my deal has confirmed that there is a bug in some situations and C4 is aware. A temporary fix is to untuck the check box “Exclude from Navigator”. This does mean that if you have this problem, you have to uptick this box which means that other intercom devices will be able to call the door station (I prefer not to allow this... but clearly, having the buttons back is more important to me!). Quote Link to comment Share on other sites More sharing options...
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