Sheila Posted June 18, 2020 Share Posted June 18, 2020 Hello, we use the Control4 for our theater room only and I have uploaded photos via Composer to run as my screen saver when idle. Several of the photos are sideways or upside down even though they have been correctly oriented before uploading them to Composer. I store the photos on a NAS and have ensured that all the photos that are problematic are rotated correctly in each folder (they save by multiple sizes for some reason). I can't change the orientation from within Composer. Changing them before uploading to C4 and orienting on the NAS has no effect on how they view and many are still sideways. I'm hoping someone might have some insight. Thank you! Sheila Quote Link to comment Share on other sites More sharing options...
Elvis Posted June 18, 2020 Share Posted June 18, 2020 I'm no expert. But you might Google "jhead" and try stripping the EXIF data off an image that is not displaying correctly, if they are jpeg images. If you are windows user, you might load the image in the "paint" app and save it as a bitmap. Then save it back as a jpeg and see how it displays. (That has the same effect as using jhead to remove the EXIF data.) If that fixes it, then the rotation flags are screwed up in the files. I think jhead can fix it, but jhead -h will tell you for sure. Quote Link to comment Share on other sites More sharing options...
Sheila Posted June 19, 2020 Author Share Posted June 19, 2020 JHead is a cool program, and complex for novices I was able to use the -norot to strip the rotation to the original direction, so that photos that were sideways still are. I wasn't able to figure out how to then force the rotation using jhead to the correct orientation. I did some testing using Windows File Manager (which is my default for quick rotation of many photos) and the Windows Photos App to rotate them, and once I uploaded to C4 it got stripped again and was sideways. I tried Paint and that worked (thanks for that tip). I had to open each photo in Paint, rotate it, save it, and then load to C4. No need to save as a bitmap. Paint must save the rotation tag needed for C4 to display correctly. I'm not sure why but am curious! Thank you so much for the tips, I've got it working now! South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted June 19, 2020 Share Posted June 19, 2020 10 minutes ago, Sheila said: JHead is a cool program, and complex for novices I was able to use the -norot to strip the rotation to the original direction, so that photos that were sideways still are. I wasn't able to figure out how to then force the rotation using jhead to the correct orientation. I did some testing using Windows File Manager (which is my default for quick rotation of many photos) and the Windows Photos App to rotate them, and once I uploaded to C4 it got stripped again and was sideways. I tried Paint and that worked (thanks for that tip). I had to open each photo in Paint, rotate it, save it, and then load to C4. No need to save as a bitmap. Paint must save the rotation tag needed for C4 to display correctly. I'm not sure why but am curious! Thank you so much for the tips, I've got it working now! Very strange! I have always used Windows File Manager for this and it has worked in C4. As a matter of interest, what C4 OS are you on? Quote Link to comment Share on other sites More sharing options...
Elvis Posted June 19, 2020 Share Posted June 19, 2020 2 hours ago, Sheila said: JHead is a cool program, and complex for novices I was able to use the -norot to strip the rotation to the original direction, so that photos that were sideways still are. I wasn't able to figure out how to then force the rotation using jhead to the correct orientation. I did some testing using Windows File Manager (which is my default for quick rotation of many photos) and the Windows Photos App to rotate them, and once I uploaded to C4 it got stripped again and was sideways. I tried Paint and that worked (thanks for that tip). I had to open each photo in Paint, rotate it, save it, and then load to C4. No need to save as a bitmap. Paint must save the rotation tag needed for C4 to display correctly. I'm not sure why but am curious! Thank you so much for the tips, I've got it working now! Yes, it is very complex. jhead -h attests to that. Pages of help. Glad you got it working. Sheila 1 Quote Link to comment Share on other sites More sharing options...
Sheila Posted June 20, 2020 Author Share Posted June 20, 2020 4 hours ago, South Africa C4 user said: Very strange! I have always used Windows File Manager for this and it has worked in C4. As a matter of interest, what C4 OS are you on? Me too. I've transferred files into it before that have been rotated using File Manager and they are fine. Actually, some of the ones I transferred today were done in that awhile back and work fine so I'm perplexed. I'm using ComposerME 2.10.3 to load them. I wonder if it has something to do with using a different phone or camera to take them? I'd have to experiment with that to see. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted June 20, 2020 Share Posted June 20, 2020 4 hours ago, Sheila said: Me too. I've transferred files into it before that have been rotated using File Manager and they are fine. Actually, some of the ones I transferred today were done in that awhile back and work fine so I'm perplexed. I'm using ComposerME 2.10.3 to load them. I wonder if it has something to do with using a different phone or camera to take them? I'd have to experiment with that to see. Definitely very interesting. Thanks for the feedback. If you ever figure out the cause, do let us know! Quote Link to comment Share on other sites More sharing options...
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