shoemakj Posted November 26, 2020 Share Posted November 26, 2020 I recently did a tech refresh from an HC300/OS 2.5.3 based system that I've had since 2012 to an EA-3/OS 3.1.3. I'm quite comfortable using Composer for doing all my configuration/customization. However, while trying to set up Amazon Music, the instructions in the Amazon Music driver (Driver version 63) indicate that the credentials are added in the Navigator UI. I'm using the latest Control4 iOS app (version 320.45.0.618) and when I go to Amazon Music, it rightly says "Authentication Required. Please go to the Settings screen to log in". However, when I go to Settings, it only shows my Account Status (as logged out) and a LOG IN button, but no place to actually enter my username/password. Anyone else have these issues with Amazon Music? What am I missing here? Thanks! Jim S. Quote Link to comment Share on other sites More sharing options...
robbie3130 Posted November 27, 2020 Share Posted November 27, 2020 It should popup a URL to go to and then authenticate via Amazon. Maybe try a different device? Quote Link to comment Share on other sites More sharing options...
shoemakj Posted November 28, 2020 Author Share Posted November 28, 2020 Tried on both my iPhone and iPad. Same behavior. No URL pop-up. I even rebooted both iOS devices and the controller just in case. Thanks for the response. I may have to engage a dealer I guess. I really cannot go back to the one who installed this upgrade, because it was one of the worst experiences I've ever had. But that's a story for another day. Quote Link to comment Share on other sites More sharing options...
Destroyer of Worlds Posted December 1, 2020 Share Posted December 1, 2020 In your Composer HE, try looking at Monitoring mode, then scroll to wherever you find all of your stuff like EA-5, My Music, Spotify Connect and Amazon Music should be there. In Properties tab you have Driver Version, Debug Mode, Progress Bar Updates, Authentication URL, and Account. In Actions, you can generate a link for the authentication. shoemakj 1 Quote Link to comment Share on other sites More sharing options...
shoemakj Posted December 4, 2020 Author Share Posted December 4, 2020 Thanks but unfortunately I do not have Authentication URL and Account properties in my driver. Perhaps it's out of date or these properties are only visible in Composer Pro. Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted December 5, 2020 Share Posted December 5, 2020 Would be more than happy to check this out for you / get it sorted. PM me if you’d like me to do so Thanks Muj Quote Link to comment Share on other sites More sharing options...
shoemakj Posted December 5, 2020 Author Share Posted December 5, 2020 Based on what Destroyer of Worlds said I should be seeing vs. what I was actually seeing, I went to the C4 driver database and saw that I was out of date by one version. When I re-enabled automatic driver updates in HE, it grabbed the new version (64) last night and now it's all good. I'm a long-time System Administrator and have an aversion to auto-updates in general, because I don't like having unexpected "features" installed on production systems without a chance to test them. In this case, that philosophy worked against me. Thanks again for everyone's input. mujtaba.khokhar 1 Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted December 7, 2020 Share Posted December 7, 2020 Awesome! Glad you got it working! Thanks Muj Quote Link to comment Share on other sites More sharing options...
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