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2021 Samsung Frame


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1 hour ago, mujtaba.khokhar said:

There is a specific command to disable and enable art mode, this is what you want to tie into your schedule.

@mujtaba.khokhar, I don’t seem to be able to find that under programming. Do you remember where it is? 
 

1 hour ago, mujtaba.khokhar said:

Sounds like your art mode app is not connected to the tv… 

You mean linking the Art Mode mini app to the TV under connections? This I assume was done, because if I choose Art Mode manually from Watch, it enters Art Mode fine. 

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@mujtaba.khokhar I did check with my dealer - the Art Mode mini app was already been connected to "Samsung App Switcher->MiniApp 16". Is this what you were guessing hadn't been done? If it is, then any thoughts on what else might be going on?

My TV is QA43LS03AAKLXL. When the TV auto discovers and we try to auto install the driver for it, it gives an error something on the lines of the driver for this device has been developed but isn't available in the C4 database. So we're manually installing the driver for QA43LS03AAWXXY. I assume these are the same TV, but with a few regional differences. Could this be a cause for the problem we're facing? 

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On 10/17/2021 at 10:42 PM, ashwinmj said:

@mujtaba.khokhar I did check with my dealer - the Art Mode mini app was already been connected to "Samsung App Switcher->MiniApp 16". Is this what you were guessing hadn't been done? If it is, then any thoughts on what else might be going on?

My TV is QA43LS03AAKLXL. When the TV auto discovers and we try to auto install the driver for it, it gives an error something on the lines of the driver for this device has been developed but isn't available in the C4 database. So we're manually installing the driver for QA43LS03AAWXXY. I assume these are the same TV, but with a few regional differences. Could this be a cause for the problem we're facing? 

Shouldn't be no. 

Im pretty sure its the property. More than happy to log in and take a look for you. just PM me

Thanks 

Muj

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