mod220 Posted December 21, 2021 Share Posted December 21, 2021 Recently had my C4 system installed, I just tried installing the C4 app on the Fire tablet I've had on the wall for SmartThings. two questions: 1) the app says OS2, is there not a OS3 for Fire? 2) The app keeps saying "password saved" but when I click "connect" it routes me back to the password screen. The app on my phone works fine, and this password works fine on the website, any idea why the C4 app on the Fire is not connecting? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 21, 2021 Share Posted December 21, 2021 you need the OS3 app most likely... Quote Link to comment Share on other sites More sharing options...
-defunct- Posted December 21, 2021 Share Posted December 21, 2021 The app requires FireOS 6 as a minimum. Anything stuck on FireOS 5 is not supported with the OS3 app. Quote Link to comment Share on other sites More sharing options...
mod220 Posted December 21, 2021 Author Share Posted December 21, 2021 so the OS2 app won't work anymore? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 21, 2021 Share Posted December 21, 2021 Not if your system is os3 Quote Link to comment Share on other sites More sharing options...
mod220 Posted December 21, 2021 Author Share Posted December 21, 2021 well damn, i guess it's time to order a new tablet. Hopefully C4 figures out how to competitively price their tablets! Quote Link to comment Share on other sites More sharing options...
RAV Posted December 21, 2021 Share Posted December 21, 2021 Just download the new app for your tablet from the Amazon Fire store. https://www.amazon.in/Control4-for-OS-3/dp/B07S4GRPQK Quote Link to comment Share on other sites More sharing options...
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