sergioperezlegrand Posted February 23, 2023 Share Posted February 23, 2023 Only getting pieces of "magic codes" to reset ZigBee on C4 devices. Found out that 13 is the magic number for the Outdoor Plug C4-V-OOSW120. This worked perfect. I was able to pair it with new Core3 Controller. But I need some other devices to transfer from old EA3 (ZigBee channel 13) to new Core3 (ZigBee channel 25). Some forums mention the "Knowledge Base" to see all of these "magic numbers". Where can I find it? Quote Link to comment Share on other sites More sharing options...
Amr Posted February 24, 2023 Share Posted February 24, 2023 17 hours ago, sergioperezlegrand said: Only getting pieces of "magic codes" to reset ZigBee on C4 devices. Found out that 13 is the magic number for the Outdoor Plug C4-V-OOSW120. This worked perfect. I was able to pair it with new Core3 Controller. But I need some other devices to transfer from old EA3 (ZigBee channel 13) to new Core3 (ZigBee channel 25). Some forums mention the "Knowledge Base" to see all of these "magic numbers". Where can I find it? https://technet.genesis-technologies.ch/control4-zigbee-the-definitive-guide/ Quote Link to comment Share on other sites More sharing options...
Cyknight Posted February 24, 2023 Share Posted February 24, 2023 The 'knowledge base' is the dealer knowledge base by the way. Quote Link to comment Share on other sites More sharing options...
sergioperezlegrand Posted February 24, 2023 Author Share Posted February 24, 2023 BIG THANKS Amr, this is good advise. It worked well for C4-ADP120 and LDZ-01 (with 13-4-13 sequence). Also for C4-V-OOSW120 (with 13 only). Considering C4-ADP120 Adaptive Phase Dimmer and LDZ-01 Dimmer (actual device is C4-DIM1-Z) are "In-wall Lighting" and the C4-V-OOSW120 Outdoor Plu-in Outlet is "1-Button Product"... this is very good. However I can't Leave ZigBee in a 3-Button Keypad device KPZ-3B1-B, the 13-4-13 sequence does not seem to work. Apparently I can reset the device (15xtop), and can see ZigBee Channel (with 7-4-7) and shows ZigBee Channel 14. But need to leave channel 14 and pair it to new Core3 Controller with ZigBee Channel 13. All other working devices blink 13 times to show they are in ZigBee Channel 13. Any other advise? Quote Link to comment Share on other sites More sharing options...
Cyknight Posted February 24, 2023 Share Posted February 24, 2023 The channel number is of no consequence as such. Stop focusing on what channel they are on, devices will automatically connect to whatever channel their coordinator is operating on. 13-4-13 will make the keypad leave the current zigbee mesh if it is on one. If it isn't on one, it'll have green LEDs. It sound like the keypad may be on embernet vs zigbeepro. If that's the case, you're likely screwed as only HC200/300/500 can be used to migrate embernet to zpro. Quote Link to comment Share on other sites More sharing options...
sergioperezlegrand Posted February 24, 2023 Author Share Posted February 24, 2023 Thanks Cyknight, you are right. All devices paired coordinator previously, just when I upgraded controller saw the issue. But after leaving the old Channel, they all paired to the new one. Yes, I do believe this Keypad is an exception. Regards Quote Link to comment Share on other sites More sharing options...
Cyknight Posted February 25, 2023 Share Posted February 25, 2023 Just thought of one thing.... SOMETIMES the oldest gen lighting (they all look the same) still get reset with the old reset - just try 9-4-9 and see if it goes green.... Quote Link to comment Share on other sites More sharing options...
Cyknight Posted February 25, 2023 Share Posted February 25, 2023 Oh or starts (and keeps) blinking blue )if it does, press and hold the top to join a mesh) Quote Link to comment Share on other sites More sharing options...
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