Earls court Control 4 Posted June 17, 2023 Share Posted June 17, 2023 So one of our control 4 base stations we are unable to call with intercom anywhere as says its busy (or in use with small camera icon in white indicating it's being used when it's not). Rebooted base station did not resolve, so rebooted entire Control system resved initially but after from gate rang and answered door remained in white small camera icon indicating station was busy when its not. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 17, 2023 Share Posted June 17, 2023 What do you mean by base station? T3 or t4? Os version Quote Link to comment Share on other sites More sharing options...
Earls court Control 4 Posted June 17, 2023 Author Share Posted June 17, 2023 It's a T3 base station a 7 " screen operating system 3.3.2 see attached photo so says" kitchen intercom in use' when it's not can't call kitchen as says in use. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted June 17, 2023 Share Posted June 17, 2023 We have the same issue ~need to refresh nav we programme refresh nav at 1am every day to sort this out ~ we are on 3.3 .0 Quote Link to comment Share on other sites More sharing options...
Earls court Control 4 Posted June 17, 2023 Author Share Posted June 17, 2023 Hi Gary thanks for your reply. The NAV does that mean the Control 4 system? I have an web portal online login would I set it to refresh through Control 4 portal? Any further insight would be appreciated. Thanks in advance. Stephen Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted June 17, 2023 Share Posted June 17, 2023 AFAIK, updating to Os3.3.3 fixes this issue. I must add that OS3.3.3 is one of the most stable OS releases that I have seen - would highly recommend upgrading. SpencerT and msgreenf 2 Quote Link to comment Share on other sites More sharing options...
SpencerT Posted June 17, 2023 Share Posted June 17, 2023 27 minutes ago, Earls court Control 4 said: Hi Gary thanks for your reply. The NAV does that mean the Control 4 system? I have an web portal online login would I set it to refresh through Control 4 portal? Any further insight would be appreciated. Thanks in advance. Stephen He's talking about a "refresh navigators" in composer (refreshes all of the user interfaces - tablets phones remotes etc). If you have composer HE, you can program it to regularly occur. If you do not, your dealer can program it. Strongly suggest the 3.3.3 update if you do get in touch with your dealer. South Africa C4 user and msgreenf 2 Quote Link to comment Share on other sites More sharing options...
Earls court Control 4 Posted June 28, 2023 Author Share Posted June 28, 2023 Thanks to everyone posting replies resolved by upgrading software to 3.3.3 version msgreenf 1 Quote Link to comment Share on other sites More sharing options...
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