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DS2 Motion Push Notifications no longer working after recent iOS app update


antneed

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I just updated the Control4 iOS app, and now my Doorstation2 (DS2) motion alerts have stopped working to my iPhone.   

No changes have been made to my Control4 system.

Same iPhone 12 Pro Max iOS 17.

I refreshed the C4 navigators through Composer HE.

I uninstalled & reinstalled the app. Not working.

The doorbell still works , phone and I still get the intercom phone call to my phone and I still get the automatic emails with screenshots after doorbell rings.

Is this a known issue with the recent Control4 app update?

should I reboot the controller?

thanks in advance.

 

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20 hours ago, South Africa C4 user said:

Probably nothing to do with the app update but rather the DS2 driver itself which was updated in the last few days. I had a similar issue and a reboot resolved it.

Oh cool, is there a listing of the updates on the DS2 driver?

Also, other than being a dealer is there a way for the end user to read and know about updates such as this?

Thanks 

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16 hours ago, antneed said:

Oh cool, is there a listing of the updates on the DS2 driver?

Also, other than being a dealer is there a way for the end user to read and know about updates such as this?

Thanks 

The driver documentation usually tells you what the update does.  I don’t know any way of of reading about updates.  My dealer usually alerts me to updates that impact my system.

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10 hours ago, South Africa C4 user said:

The driver documentation usually tells you what the update does.  I don’t know any way of of reading about updates.  My dealer usually alerts me to updates that impact my system.

Ah cool, if I haven’t read here on the forums , I would never know about these updates .

Thanks 

 

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