Nitin Posted January 17 Share Posted January 17 I had to re-install C4 on my iphone and post re-install, when I log into my account on customer.control4.com, I see my device name listed as "localhost" even though the device has a different name as far as iOS goes. My other devices on which C4 is installed show their correct iOS name. How can I have the correct device name show up vs "localhost"? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted January 17 Share Posted January 17 @bnorman Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted January 17 Share Posted January 17 (edited) Now this is an interesting question. I have the same issue at one of my residences where one device mysteriously becomes “local host” and 1 or 2 devices that I have deleted still appear in the setup area for notifications (in my.control4.com)… Edited January 17 by South Africa C4 user Quote Link to comment Share on other sites More sharing options...
bnorman Posted January 17 Share Posted January 17 @Nitin, I’ll investigate this tomorrow and get back to you. There was a spot in the old Settings where you could change your device name. I don’t think it currently exists in the new Settings. Quote Link to comment Share on other sites More sharing options...
Nitin Posted January 18 Author Share Posted January 18 8 hours ago, bnorman said: @Nitin, I’ll investigate this tomorrow and get back to you. There was a spot in the old Settings where you could change your device name. I don’t think it currently exists in the new Settings. Glad to hear you say that cause I do remember a place in the settings where I could change this and was wondering why I could not locate it anymore. Quote Link to comment Share on other sites More sharing options...
bnorman Posted January 18 Share Posted January 18 @Nitin @South Africa C4 user, up until now the iOS app has used the name you set for your iPhone or iPad (unless you changed it to something else in the app) to help identify devices on my.control4.com. I learned today that in iOS 17 Apple has shut this down and will only give you "localhost" if an app asks for the device name. That would explain why when you deleted and reinstalled the app, the name we had previously stored in the app was gone, and you suddenly started seeing "localhost". It also turns out the omission of "Device Name" as an app preference was intentional as we are going to be moving away from this in the future. msgreenf 1 Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted January 19 Share Posted January 19 3 hours ago, bnorman said: @Nitin @South Africa C4 user, up until now the iOS app has used the name you set for your iPhone or iPad (unless you changed it to something else in the app) to help identify devices on my.control4.com. I learned today that in iOS 17 Apple has shut this down and will only give you "localhost" if an app asks for the device name. That would explain why when you deleted and reinstalled the app, the name we had previously stored in the app was gone, and you suddenly started seeing "localhost". It also turns out the omission of "Device Name" as an app preference was intentional as we are going to be moving away from this in the future. That is interesting! If users don’t have the ability to change the device name (within Control4) going forward it will make it very messy (especially for new installs in Apple households). Quote Link to comment Share on other sites More sharing options...
Nitin Posted January 19 Author Share Posted January 19 4 hours ago, South Africa C4 user said: That is interesting! If users don’t have the ability to change the device name (within Control4) going forward it will make it very messy (especially for new installs in Apple households). Agree 100%. If I don't know how to recognize my devices, how will I be able to assign/select notification preferences without a whole lot of trial and error? @bnorman could you please take this feedback/question back to the product team and broker a response? Quote Link to comment Share on other sites More sharing options...
bnorman Posted January 26 Share Posted January 26 @Nitin @South Africa C4 user, in a future update we are going to have the default device name be your device model, "iPhone 15 Pro" as an example (this is how Android does it today). Likely in the same update we are going to add back the field to change your device since many households likely have multiples of the same model iPhone/iPad. I'll let you know when this happens and where exactly in the app you'll be able to find this relatively soon. Nitin and South Africa C4 user 2 Quote Link to comment Share on other sites More sharing options...
Nitin Posted January 26 Author Share Posted January 26 8 hours ago, bnorman said: @Nitin @South Africa C4 user, in a future update we are going to have the default device name be your device model, "iPhone 15 Pro" as an example (this is how Android does it today). Likely in the same update we are going to add back the field to change your device since many households likely have multiples of the same model iPhone/iPad. I'll let you know when this happens and where exactly in the app you'll be able to find this relatively soon. Fantastic, thank you! Quote Link to comment Share on other sites More sharing options...
bnorman Posted March 5 Share Posted March 5 @Nitin, @South Africa C4 user device naming has been added as the top row in Preferences in the app update that is rolling out today. South Africa C4 user and Nitin 2 Quote Link to comment Share on other sites More sharing options...
Nitin Posted March 5 Author Share Posted March 5 21 minutes ago, bnorman said: @Nitin, @South Africa C4 user device naming has been added as the top row in Preferences in the app update that is rolling out today. confirming that the feature works. I was able to rename my device on the app and the updated name showed up on customer.control4.com @bnorman very much appreciate the fix and the follow-up!! bnorman 1 Quote Link to comment Share on other sites More sharing options...
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