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Neeo stopped working when cabinet closed


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I'm a homeowner DIY. Neeo has always worked great but now when cabinet (which holds av equipment) is closed it can't control anything. It works perfectly when cabinet is open. Why would this be if it's RF?  Sorry if it's a dumb question. 

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Jeez.  Sorry MsGreenf.
 

We only really know about the C4 version since this is a C4 forum. But my guess is that because the original Neeo does have an IR blaster, you need the cabinet closed for the IR to bounce off the back of the cabinet door and towards your devices. If somehow you could position the “Neeo brain” in front of your devices (move the devices back into the cabinet as far as possible), that would probably eliminate the problem. This was the case with my old Logitech harmony which is a similar device.
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Thank you very much.  Is there a forum for the original Neeo?
 

Honestly not that I know of. You could try the kickstarter comments. Unfortunately it’s a pretty niche device sold for a very limited period of time. Not sure how many are out there.


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