DLite Posted March 26 Share Posted March 26 Either I'm having a problem with event filters in all my navigators, or I don't understand how they work. I have a Luma Insights Bridge connected to 4 cameras. When I click on "History," it shows me all the clips from all 4 cameras over the past 7 days, as it should. However, when I click the filter button, some of the cameras don't show up in the list of filter options, even though they visibly have video clips in the event history list. In particular, cameras that have not generated clips for the past, say, 3 days, will not show up as options. If I go and walk in front of those cameras, to create a new event, then they immediately show up as an option in the filter list, and when I filter events by those cameras, all the cameras events show up, even ones from 3 days ago that were already there when the filter went "missing." Is there a setting I need to change in order for the filters to show all cameras with clips from the past 7 days, or am I misunderstanding how the filter list screen is supposed to work? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 26 Share Posted March 26 I think they broke this in the latest app build. I noticed the same on Android over the weekend @ChrisHenderson DLite 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 31 Share Posted March 31 This looks resolved Quote Link to comment Share on other sites More sharing options...
DLite Posted March 31 Author Share Posted March 31 43 minutes ago, msgreenf said: This looks resolved Did you have to update anything or do anything to resolve? I still have the problem on my end. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 31 Share Posted March 31 1 hour ago, DLite said: Did you have to update anything or do anything to resolve? I still have the problem on my end. No. It looks like I was a cloud update Quote Link to comment Share on other sites More sharing options...
DLite Posted March 31 Author Share Posted March 31 11 hours ago, msgreenf said: No. It looks like I was a cloud update Still doesn't work on my end. My touch panels show control software version 324.09.0.8. Do yours show a more recent version? Quote Link to comment Share on other sites More sharing options...
ChrisHenderson Posted April 17 Share Posted April 17 @DLite Is it still not working for you? Quote Link to comment Share on other sites More sharing options...
DLite Posted April 17 Author Share Posted April 17 2 hours ago, ChrisHenderson said: @DLite Is it still not working for you? No, it is still not working for me. I just checked on iOS and confirm that one of my cameras has a visible event on Monday, but it doesn't show up in the filter for the last 7 days. Thanks Quote Link to comment Share on other sites More sharing options...
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