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ChrisHenderson

Control4 Employee
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ChrisHenderson last won the day on March 22

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About ChrisHenderson

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    control4.com

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    Control4

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  1. Dang, that's a long wait. I'll forward this to the Android team and ask them if they can get logs sooner.
  2. I'm told that OS 3.4.2 will be released at the end of this month. But, if you'd like to test it sooner, you can contact your dealer to get on the beta.
  3. I'm told it'll be available in OS 3.4.2 RC2. @msgreenf graciously informed me that RC1 is already available, so RC2 should be available soon.
  4. Hmm, it's working for me. Could you send me the app logs? Press OK on that error dialog (or just press CANCEL during connect to skip waiting for the 408a error), then go to Support -> Support Settings -> Email Logs -> Email. I'll PM you my email.
  5. I'll try it out now. Which version are you using? (Control4 (in system menu) -> About Control4)
  6. Thanks for the information! I'll link to your post in the bug, AV-9682. When I checked on it just now, it looks like there's a fix in OS 3.4.2.708662, but it isn't publicly available yet (pending the OS team's testing and release schedule). I asked when it'll be available and will let you know.
  7. Asked for updates. The assignee of this ticket says it is a high priority for him and it's being looked into.
  8. It might be AV-9682, but I'm waiting for confirmation that I found the correct one.
  9. Just heard back. There is an issue with Spotify skip fwd/back not working 100% that we're looking into. I'd recommend taking it up your other issues with Control4's tech support. If that doesn't get anywhere after a week or so, I can track people down and make sure progress is made.
  10. I was on PTO for a week until today. Sorry for the delay. I'll ask.
  11. @Gary Leeds UK Were you able to get your issue resolved?
  12. @PaulAV9 Could you also include the date and time that you experienced the issue? That'll help us better diagnose the issue.
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