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pfissure

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About pfissure

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    Control4 End User

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  1. hi everyone, i have a DS2 mini and in its web-based configuration utility there is an option for day/night mode. you can set it to Always Day, Always Night, or automatic. when i set it to automatic the DS2 never switches to Day mode. and that means that during the day its effectively a black-and-white camera. if instead i set it to always Day then i get color during the day but pitch black at night. so my qeustion is. first, is it possible to schedule the switch from day to night so as to over-ride the automatic? if not, what can i do to make the DS2 more sensitive to daylight so that it switches to Day mode when i have it on automatic?
  2. what is the latest DS2 firmware and what is the latest DS2 driver?
  3. Hi, I am having the same issue. A call from the DS2 pops up only a blank image on the T3. once the call is accepted the video appears but only then. intercome anywhere app works fine. what is the latest version of the DS2 driver and what is the latest firmware? I have: DS2 firmware: 2.19.5.28.12 C4 driver version 232 C4 OS: 2.10.5
  4. Hi, this sequence of errors is appearing in director.log every 5 minutes. Does anyone recognize it? I have not been looking at the logs recently but I believe this is new after having upgraded to 2.10.5 2019-01-21 10:14:02.224 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: Flash: Failed to retreive device info from 192.168.1.8 2019-01-21 10:14:04.325 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: Flash: Failed to retreive device info from 192.168.1.79 2019-01-21 10:14:06.427 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: Flash: Failed to retreive device info from 192.168.1.35 2019-01-21 10:14:08.729 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: Flash: Failed to retreive device info from 192.168.1.31 2019-01-21 10:14:10.902 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: Flash: Failed to retreive device info from 192.168.1.29 2019-01-21 10:14:11.003 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: handleSendTo(): Error writing to connection: Permission denied 2019-01-21 10:14:13.109 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: handleSendTo(): Error writing to connection: Permission denied 2019-01-21 10:14:15.222 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: handleSendTo(): Error writing to connection: Permission denied 2019-01-21 10:14:17.324 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: handleSendTo(): Error writing to connection: Permission denied 2019-01-21 10:14:19.425 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: handleSendTo(): Error writing to connection: Permission denied 2019-01-21 10:14:21.527 -0600 home-controller-800-000FFF58EFF5 [4730] ERROR: handleSendTo(): Error writing to connection: Permission denied
  5. ryan: how will we know when your controller has received the certificate update?
  6. except that i had that box unchecked all along and i still got the original security patch that started this whole adventure.
  7. hi thegreatheed. is this an authoritative answer from control4? i am only asking because it is not clear from your profile that you are a control4 employee. just checking.
  8. Ryan thank you as always. Will the controller patch be applied if I have unchecked on customer.control4.com "I allow my system to be updated automatically with critical software updates from Control4."? I could of course check that if necessary but I would like to know. Thank you. When will we know whether or not our controller has received the update?
  9. ryan i appreciate that you gave us the information that you did. thank you
  10. ok thank you. my question is whether, in this typical situation you describe , the patch can be applied remotely? i am not at home and won't be for a while but really want to be able to patch my controller
  11. Can the controller patch be done remotely by a dealer?
  12. Dear RyanE: Again thanks for your availability on this forum. I would like to ask you for just slightly more information which would be very helpful in the particular situation I am in. Since I am out of the country for a bit, applying an update to my controller will be challenging (although possible). Applying a software patch to Composer HE would be trivial. I know that you cannot say for sure but based on your post and the other discussion it appears likely that any eventual fix will involve just a patch to Composer HE. Do you think that indeed this is the likely eventual solution (without committing to certainty and without committing to exactly when)? If so then I won't need to do anything now and can wait patiently. If a controller patch is going to be necessary I will need to make some (somewhat undesirable) arrangements for that.
  13. RyanE I very much appreciate your attention to this forum and your willingness to keep us updated.
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