tollymore

I started with Niles home automation which I can program myself to Control 4, which is 100% dealer dependent unless you use the Home Edition Composer, which does not allow the addition or removal of any device, thus a moot point for an advanced user like me. I said all that to say working with ARI had renewed my faith in remote programming of any kind. I was pleased and surprised about how painless the effort was, ARI’s knowledge, and how easy it was to follow his instruction onsite, which equally streamlined his “remote” effort. I previously worked with a local installer which I have grown to detest as he nickeled and dimed us to a point where I regretted ever installing Control4. I heavily invested in the solution, and everything here is C4 controlled, including garage doors and sprinklers, so you can imagine my local installer's chokehold on us. Slow to react and slow to resolve made us look at remote programming options. Finding ARI and seeing how he works over a few times of using him has made us more of a believer in our Control4 solution. I never mentioned anything to him about our last installer, but he fielded our call over a simple Internet search and got us working ASAP. His knowledge and skill are impeccable, and with the right set of eyes and even a non-technical mind at the remote end, the process is as smooth as butter. I wouldn’t say I like leaving reviews on most things, but I saw a quote the other day; it is not necessarily related to this. But, somehow, it encouraged me to speak up when impressed by someone's service, expertise, cautiousness, and overall professionalism. “If responsible people don't address the real problem in a straightforward way, irresponsible people are going to exploit them. It's an axiom of cultural life.” – Richard Reeves. Sincere thanks to responsible remote programmers like Ari Chopra.