jrdiandrea

Yikes! I do remember seeing you post often in other threads a while back. I thought those issues for you in Africa had been addressed. At least that was the impression i got. But then again I guess I didn't pay close attention as it wasn't an issue I had to deal with. And have multiple homes creates an obvious need for fast consistent response and connection.

That's a shame, Elvis. My initial respond=s time to fetch all system info can vary from 3 to sometimes 5 seconds. Again, it doesn't seem like much time but it really is when you are operating AV equipment and need to make adjustments or changes. I love the app, especially the convenience of having it on my phone. I use it all the time when i use either my audio equipment listening to music or video equipment watching a movie or football game in my home theater. I like using it better than the wand. Plus I only need one device at my listening/watching seat. Of course, I must have my phone so it works out great. Just wish it worked as it did before.

Speed of the ios app has been mentioned several times in different areas of the forum and I have commented a couple of times. I want to mention the subject again since I've not seen recent conversation. Before the BIG update, if the app was running in the background it would become "live" almost immediately. A fraction of a second. I could send the commands I needed to using my iphone, then simply put phone to sleep so the screen wasn't on. Then I would simply turn it back on...the app would be LIVE immediately AND it would be at the same screen I left it. If I used another app on the phone but left the c4 running, I could go back to c4 and it again would be LIVE and at the same screen that i last used. Was VERY convenient. While the performance of the app has improved some it is no where near what I described above. If i use a different app the c4 app is likely to disconnect. When I go back to it it must again fetch the system info. Then I must select the bar that appears at the bottom to actually open the screen for the current activity or device in use. Before, I could use another app or turn the phone off, and when I went back to the c4 app, it would connect immediately AND be on the same screen of the device in use. I could use it instantly. I know 2-3 seconds and then the need to press a button to get to the screen your were on doesn't sound like much but when there is a need to pause, stop or perform another function it becomes quite inconvenient. I use several other apps that stay connected or connect immediately. I know that all apps are different and need to perform different tasks but it worked before...I've gotta believe it can happen again!!

Tanderson....thank you so much for working on this. My experience mimics most of the others who have commented. For my ios app to initially connect to c4 system it only takes about 2-3 seconds. Usually. Once I start an "activity"...say, "watch Oppo" and all components power up....I must keep my phone and app active....not turn the screen off if i expect to have immediate access to the remote functions. Otherwise, I must turn on my iphone , wait 2-3 seconds for it to connect to my system, then another 2 seconds for the "Oppo" remote to re-populate. To some who have commented we are splitting hairs and are expecting too much. HOWEVER, before the upgrade to 3....my iphone app connected Immediately....instantaneously, the first time AND during an activity like above was in use. If I wanted to pause the movie I simply swiped my screen open and the Oppo remote was there and active. Absolutely no hesitation nor delay. This performance is what I and many others were used to for a VERY long time. I know it took a while to get it there and now more than ever expect it will again now that I know you and your team are on it!!! Thank you!!! No

Great question. I’m very curious myself. Mine updated a few hours ago. When I get hone this evening I’ll test to see if I notice any speed connectivity improvements. Not expecting that but sure would be nice.

Appreciate your feedback. That’s good to know. I’llspeak with my dealer to see if upgrading to a CA -10 makes sense for me.

I understand. I prefer the new. But why would they not include the instant connect feature? Maybe there’s a good reason. But I can only think of one and that’s to force the purchase of one of their remotes to get it. Frustrating.

Ok, so it’s a specific feature that was not implemented or included in the new os3. I get it. So I assume there are no plans to reintroduce this feature. I’m sure it would certainly be possible. But then if it was, I wouldn’t be forced to buy a C4 remote to get instantaneous connection. Really is disappointing.

My network is blazing fast. Is there a faster processor that would deliver instantaneous app connection? I have to believe that the actual issue resides within the app. I had a remote before and won’t go down that path again. Can’t change battery when needed. And the new remotes are no different.

Oh, I understand it’s what most are experiencing. Are you suggesting that it’s impossible to improve upon?

I don’t keep track of system numbers but there was a major update to the controler around the same time the allnew app was released. That’s when the instantaneous connection went away.

Or could this be a case of by the remote to get instant connection? I would really like to think not.

All due respect, it was instantaneous with both my iPhone and iPad before the major update. No changes were made to my system. Only to the app and hardware software. No doubt it’s possible. No idea how complicated it might be.

Yea, I remember reading that, too. But I believe tgat was a different scenario all together. Before the major update it was ALWAYS connected!! Or it took nano seconds to rennect when opening back up.

Before the major update the app for ios was fantastic in regards to connection. Now, it looses connection frequently even when I keep it open and my iphone from going to sleep. This isn't idea as it drains battery, of course. However, if i wake the phone up it takes 5-7 seconds for the app to reconnect. Before, it would almost instantaneously reconnect. It was awesome. Can we expect any improvement in this area? If so, when?

Thanks for responding, dinom. I thought I might have been imagine things. It was really slick Now.....while I like the new layout, it is not nearly as efficient. I really hope they intend on addressing this.

It seems to me I had better local connection performance with the older app. I believe once connected it stayed connected. Even after turning the iphone screen off then opening the screen up to the app 20 minutes later while watching a bluray movie, as an example. It would still be connected. Now, if its more than 2-3 minutes after using the app, it must reconnect taking about 4-5 seconds to connect. Then, when it does, it goes to the home screen instead of the device (Bluray [player) remote screen I was on. Then, I need to select the activity again to get back to the full device remote screen. Really is a big hassle. Is this now common? Is there a solution to keep the app active even if I close the iphone screen? Maybe I'm nit picking here. But I swear it performed better in this regard before the new version.

Now realize since this is a post titled c4 iphone ap that my question may have been stupider than I thought....)

As a Long time user but technically challenged ..... will this update to speed connection reside in the iphone ap or will it be part of a firmware update to the controller?