AVNerd54

Let me begin by saying that I was not even a member of this forum, and I actually created an account specifically to give Ari the praise that he's earned. I've been a Control4 owner since 2016, and it's an awesome system. When I purchase it, I had aspirations of making my whole home a smart home, but I decided to just use it to control my high end A/V equipment. Anyway, like electronics are known to do, it somehow was knocked offline a few years back. Since the system still controlled the A/V equipment fine, I never bothered to have anyone out to fix the issue. Since being stuck in the house during the COVID-19 crisis, I decided to try and get the issue resolved. After searching online, I came across Ari's info via this forum. I decided to email him, and within an hour, he'd already replied back! Being business owner myself, I can appreciate this kind of service. We exchanged a few emails, and later that evening we had a phone call about things. He hopped right on and fixed it within an hour!! To make matters even better, he heard my thoughts of purchasing a new HDR compatible receiver to go along with my other equipment, and he even offered me an AMAZING deal on a Denon, since he's a certified Denon dealer. I'd fully planned to purchase it, but life happened, and that delayed my purchase. In the midst of that, I decided to do more research (AVNerd for a reason), and I actually decided to go another direction than the Denon. It all happened quickly, and I got a smoking deal on the product I ended up purchasing (which was more expensive than the Denon that Ari was going to sell me, but it's also much higher end). Ari could've been salty about this, but he was super cool about it, and even programmed the new receiver for me within hours of me getting it all installed and set up. He even programmed my Xbox One X to work with the Control4 system. I will always use Ari for any future smart home needs, and he's the only one I'll call when I get ready to purchase another home next year. I feel that I've not only found an excellent programmer but also a friend across the country. If you call anyone other than Ari for your Control4 needs, then you're missing out!