Navinag

Ok so I should work on a refund?

I tried multiple reboots of bothe core 5 and DMX engine and all the serial ports. Rs232 to rs232 and also serial3 and serial 4 to ra232 So therefore i have tried serial 1 , serial 2 ,serial 3 and serial 4. Possibly bad rs232 serial cable? Thoughts?

I tried multiple reboots of bothe core 5 and DMX engine and all the serial ports. Rs232 to rs232 and also serial3 and serial 4 to ra232 So therefore i have tried serial 1 , serial 2 ,serial 3 and serial 4. Possibly bad rs232 serial cable? Thoughts?

I have tried all 4 rs232 ports rebound ports and rebooted ever time and swapped the cables for rs232(serial 1,2) and then 3.5MM jack to serial (ports 3,4) serial 1 serial 2 serial 3 serial 4. This DMX engine is bad or i have bad cables. Thoughts?

I have tried all 4 rs232 ports rebound ports and rebooted ever time and swapped the cables for rs232(serial 1,2) and then 3.5MM jack to serial (ports 3,4) serial 1 serial 2 serial 3 serial 4. This DMX engine is bad or i have bad cables. Thoughts?

Composer pro version 3.4.1 I have purchased ane engineering solutions Rs-232 Driven Quad DMX Engine 1. driver central cloud driver 2.advanced dmx engine driver installed 3. actived and bound advanced DMX driver to CORE 5 4. added cloud driver and rs232 dmx driver to composer pro and added token 5. driver says cloud status "License Activated" 6. connected cable ==>DB9 Male to DC3.5mm Male Serial RS232 Cable 6feet DB9 Male to 3.5mm Serial Cable to core 5 serial (3) ir 1 port and conncected rs232 to dmx engine. Power light is solid dmx green lights flashing. SER light not doing anyting. 6. bound core 5 ir1(3) (serial 3_ to dmx engine) 7. Status (getting firmware) --> Time out getting firmware: Check DMX Engine Connection Here are photos of the setup: https://drive.google.com/drive/folders/1qsOkyvN6OILFgQ5OfIkKUmF8Ki41clxP?usp=sharing