JamesPB Posted October 10, 2020 Share Posted October 10, 2020 I've got C4 and Heos amps powering ceiling speakers. I've got Echos and 4Sight. I can't make BBC radio stations (Radio4 specifically) play on the speakers by asking Alexa. Other stations are ok. I know BBC pulled their stations from Tunein However somehow I can use the C4 or Heos apps to use Tunein to play Radio4 on the ceiling speaker!? I can also ask Alexa to play Radio4 and she will do so herself using BBC Sounds. But I can't ask Alexa to play Radio4 and other BBC stations on the ceiling speakers. When I try, presumably due to the restriction she instead plays the German S4 Radio. Why is this? Is there any way around it? Maybe something in Composer? How come it does work via the apps? Are these 'older unaffected devices'? Quote Link to comment Share on other sites More sharing options...
Cyknight Posted October 10, 2020 Share Posted October 10, 2020 The BBC stream issue was fixed in C4 a month after they were lost... That doesn't change your alexa issue of course - is alexa telling you it can't start it, or does it 'start' but you jsut don't end up with sound? Quote Link to comment Share on other sites More sharing options...
Amr Posted October 11, 2020 Share Posted October 11, 2020 52 minutes ago, JamesPB said: I've got C4 and Heos amps powering ceiling speakers. I've got Echos and 4Sight. I can't make BBC radio stations (Radio4 specifically) play on the speakers by asking Alexa. Other stations are ok. I know BBC pulled their stations from Tunein However somehow I can use the C4 or Heos apps to use Tunein to play Radio4 on the ceiling speaker!? I can also ask Alexa to play Radio4 and she will do so herself using BBC Sounds. But I can't ask Alexa to play Radio4 and other BBC stations on the ceiling speakers. When I try, presumably due to the restriction she instead plays the German S4 Radio. Why is this? Is there any way around it? Maybe something in Composer? How come it does work via the apps? Are these 'older unaffected devices'? Alexa plays BBC news just fine ... Quote Link to comment Share on other sites More sharing options...
JamesPB Posted October 11, 2020 Author Share Posted October 11, 2020 When I say "Alexa play BBC Radio 4" it starts playing BBC Radio 4 on itself. When I say "Alexa play BBC Radio 4 on the bedroom speaker" it starts playing S4 Radio on the bedroom speaker. She says "S4 Radio from James's TuneIn Playing on bedroom. Sometimes she says BBC Cyrmu 2 playing on bedroom. I can also play BBC World News I can't play BBC Radio 1,2,3,4,5,6. Quote Link to comment Share on other sites More sharing options...
Kaz..... Posted December 1, 2020 Share Posted December 1, 2020 Yes I get what you are talking about but I think others aren’t understanding you are using HEOS. I have the same issue. I can play BBC on Alexa using BBC Sounds. And I can play all BBC radio on my Heos app (yes.. still on TuneIn?!) but I can’t ask Alexa to play it on my Heos devices. I bought the Echo specifically to support Spotify and that isn’t good with Heos either. Again they both work independently but not together. I have a workaround skill which isn’t ideal but helps. Maybe something exists for BBC? JamesPB 1 Quote Link to comment Share on other sites More sharing options...
JamesPB Posted December 2, 2020 Author Share Posted December 2, 2020 Indeed. Being able to voice command my ceiling speakers to play BBC radio was my main reason for installing them. I'm very frustrated that it doesn't work. What is your workaround @Kaz.....? Any suggestions from others, please? Quote Link to comment Share on other sites More sharing options...
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