sooner2k1 Posted November 7, 2020 Share Posted November 7, 2020 Hi. I have a Wattbox that SnapAV support has confirmed is affected by their recall program and support has stated that I need to use a Control4/SnapAV integrator to process the warranty exchange for me. This is actually the second Wattbox (first was also defective). The first one was installed by a local shop in Oklahoma that has since moved to only commercial A/V. The replacement was done by a local integrator who will no longer return calls/emails. I've reached out to several other integrators around OKC and not have returned my call. From what I can tell, the warranty program will actually apply a $100 SnapAV credit to the integrator's account who processes my warranty exchange. It also appears that you can ship the replacement directly to me. I can provide proof of purchase/original receipt/etc. I can also send pictures of the serial/mac address/etc. All I need is someone with a SnapAV account to process the warranty form for me and to enjoy the $100 credit applied to their account. Any help here is appreciated. Quote Link to comment Share on other sites More sharing options...
Elvis Posted November 19, 2020 Share Posted November 19, 2020 Did you have any luck? I have the same issue. Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted November 20, 2020 Share Posted November 20, 2020 if either of you still need help send me a messag.e Quote Link to comment Share on other sites More sharing options...
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