Email Alert Problem

[msgreenf]

So i have email alerts setup to send when the alarm goes off in my house. right now I am getting the alert 3x every time the alarm goes off. any ideas what I did wrong?

[TexasBill]

So i have email alerts setup to send when the alarm goes off in my house. right now I am getting the alert 3x every time the alarm goes off. any ideas what I did wrong?

I would put in a variable - called "Notified"

When the alarm goes off - check to see if notified is set - if not then send the email and set notified.

When notified changes start a timer called Notify - set it for 5 minutes. When the timer expires set Notified to not set.

This should solve your issue - obviously set your timer to the amount of time before you want your system to notify you again?

Thanks,

Bill

[msgreenf]

bill,

I am trying to avoid variables and the additional complexity. What about if I put a 5 minute delay in the event after it sends the email? This would hold the event "open" for 5 minutes and prevent it from firing again?

Would that work?

[thecodeman]

I'd check your programming. Sounds like something is triggering it 3x. The variable would certainly help that by introducing a check.

[brucecampbell]

Perhaps you have an email alert for:

Enters Trouble State.

Enters Alarm State

Enters .... State.

Is it possible when the alarm is triggered all of these states trigger the event?

- change the subject or body for each event so you can verify.