mattmku Posted February 24, 2014 Share Posted February 24, 2014 We lost power in our home a couple of days ago. At that point an hc200 that was in our bedroom wouldn't connect to wireless.Tonight I was attempting to get the unit reconnected. The system couldn't seem to see the controller so I decided to delete it and add like starting from new. This method worked once before. In the process composer froze and now my project isn't listed on the directors list at all. Upon power cycling our main hc500 data light blinks for a bit and then goes dark. Please help I have no clue what to do and the system is completely down. Link to comment Share on other sites More sharing options...
mattmku Posted February 24, 2014 Author Share Posted February 24, 2014 My controller IP had been 192.168.1.3 It appears it changed to 192.168.1.10. I don't know how to change it back or even connect in composer. Link to comment Share on other sites More sharing options...
AdamT Posted February 24, 2014 Share Posted February 24, 2014 If you don't have composer the easiest and best way it to log I to your router and set up a dhcp reservation. Then when the router sees the MAC address of the controller it will automatically force it to take the .3 address. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
texas3622 Posted February 24, 2014 Share Posted February 24, 2014 Welcome to control4. You are going to have to call the dealer because you can't change the controller IP without composer. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
mattmku Posted February 24, 2014 Author Share Posted February 24, 2014 I have access to composer but it won't even recognize a client. I tried using an ip reservation and power recycling the controller but it still takes the .10 ip. Any other advice? Contacting the dealer soon. Link to comment Share on other sites More sharing options...
msgreenf Posted February 24, 2014 Share Posted February 24, 2014 Contact your dealer Sent from my iPad using Tapatalk HD Link to comment Share on other sites More sharing options...
mstafford388 Posted February 24, 2014 Share Posted February 24, 2014 Do you see anything in system manager? Link to comment Share on other sites More sharing options...
mattmku Posted February 24, 2014 Author Share Posted February 24, 2014 I got the ip back to .3 and I can see the controller in system manager. For some reason director was disabled and seems to keep disabling itself. Link to comment Share on other sites More sharing options...
mattmku Posted February 24, 2014 Author Share Posted February 24, 2014 I got the ip back to .3 and I can see the controller in system manager. For some reason director was disabled and seems to keep disabling itself. Link to comment Share on other sites More sharing options...
mattmku Posted February 24, 2014 Author Share Posted February 24, 2014 Director keeps crashing and system manages says this in output:Desired=Unknown/Install/Remove/Purge/Hold| Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad) Link to comment Share on other sites More sharing options...
SMHarman Posted February 24, 2014 Share Posted February 24, 2014 I have access to composer but it won't even recognize a client.I tried using an ip reservation and power recycling the controller but it still takes the .10 ip.Any other advice? Contacting the dealer soon. You will likely need to power cycle the HC200 and the router (or whatever is managing your DHCP reservations) and look for the option on the router to release / renew IP leases. Link to comment Share on other sites More sharing options...
mstafford388 Posted February 24, 2014 Share Posted February 24, 2014 Do you know how to enable director in system manager? Does it keep disabling that on its own even after you enable it? Link to comment Share on other sites More sharing options...
mattmku Posted February 24, 2014 Author Share Posted February 24, 2014 Yes. I've tried several times to enable director. The HC500 will connect briefly but then director crashes. I get the message mentioned above. I'll post again below. I've been trying to contact my dealer. Appears the phones are down. Desired=Unknown/Install/Remove/Purge/Hold| Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad) Link to comment Share on other sites More sharing options...
mstafford388 Posted February 24, 2014 Share Posted February 24, 2014 Yeah you need to get a dealer involved. Link to comment Share on other sites More sharing options...
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