corpus3467 Posted June 30, 2014 Share Posted June 30, 2014 I returned from vacation and the time on all of my TS is off by more than one hour. I had some other issues with my internet service, but I am not sure how that would have impacted my C4 system time. Is there any way for me to correct this in Composer?? I am not seeing an easy fix to this and it seems a bit silly to have to call my installer to correct the time. Thanks for any help. Link to comment Share on other sites More sharing options...
mstafford388 Posted June 30, 2014 Share Posted June 30, 2014 Is the rest of the system showing the right time? remotes, on screen displays etc? If it is there is a sync time button in the properties of the thermostat in composer. That should work as long as the thermostat is on the zigbee network. Link to comment Share on other sites More sharing options...
Godzilla Posted June 30, 2014 Share Posted June 30, 2014 is the whole system showing the wrong time? looks like hes talking about touchscreens.......try power cycling your main controller and touchscreens if that doesnt work you will have to get your dealer to restart ntpd...and possibly reboot i dont use HE , so i dont know if u have access to system manager Link to comment Share on other sites More sharing options...
AdamT Posted June 30, 2014 Share Posted June 30, 2014 We had this once on a customer. Only time I had even seen it. Each touch screen was off by an odd time. Wasnt an exact hour. Sometimes a screen was off by 1:07 or 1:43 or 2:22 and so on. C4 had no ideas. After many hours of searching decided to update them. They were on something like 2.4 and had an HC1000 with multiple 300's and 200's behind it. Tried an update and that crashed the whole thing. After a USB restore and upgrade all was fine. Weird thing. Link to comment Share on other sites More sharing options...
JV Posted June 30, 2014 Share Posted June 30, 2014 I returned from vacation and the time on all of my TS is off by more than one hour. I had some other issues with my internet service, but I am not sure how that would have impacted my C4 system time. Is there any way for me to correct this in Composer?? I am not seeing an easy fix to this and it seems a bit silly to have to call my installer to correct the time. Thanks for any help.Do you have a HC1000 in the project? It could be an early indication that the DOM is going bad on your HC1000. Back up your project if you haven't already. Link to comment Share on other sites More sharing options...
jillmark99 Posted July 1, 2014 Share Posted July 1, 2014 I had this happen a long time ago in my system with one of my TS's. SSH into the screen and manually change the time and timezone and you should be good to go. Link to comment Share on other sites More sharing options...
corpus3467 Posted July 1, 2014 Author Share Posted July 1, 2014 Thanks for the feedback. I rebooted the TS and they are working fine. Link to comment Share on other sites More sharing options...
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