olivierla75 Posted March 26, 2016 Share Posted March 26, 2016 Hi guys My new EA-5 is connected through HDMI but doesn't output the video interface, it's like there is no signal out through the HDMI. Any idea of how to fix that? Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted March 26, 2016 Share Posted March 26, 2016 Most likely, the controller isn't set to be the OSD - when you press the "4" does it state a controller (on a remote) Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 Yes It states EA-5 on the SR-260 Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted March 26, 2016 Share Posted March 26, 2016 Then at least it's set - what's the path it's supposed to take? Is it direct to a TV with a normal HDMI? You can also select it (ie press that "4" then manually powercycle it and see if you get any images then - if not, I'd start looking at connections, cables etc. Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted March 26, 2016 Share Posted March 26, 2016 there is a patch also to help with the navigator from crashing. Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 It's connected to a Marantz pre-pro through HDMI. The Marantz is connected to a projector and a tv using the display switch driver. Connections seems to be good but there is no signal it seems. Could it be because of the display switch driver? Or should I look at the system manager and see if some of the options are disabled or enabled? Not sure if everything needs to be enable in that setup Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted March 26, 2016 Share Posted March 26, 2016 1 minute ago, olivierla75 said: It's connected to a Marantz pre-pro through HDMI. The Marantz is connected to a projector and a tv using the display switch driver. Connections seems to be good but there is no signal it seems. Could it be because of the display switch driver? Or should I look at the system manager and see if some of the options are disabled or enabled? Not sure if everything needs to be enable in that setup Sent from my iPhone using Tapatalk Do the reboot - it will tell you instantly if all the wiring and programming is correct or not. If you hadn't rebooted yet, and the reboot 'fixes' it then chances are the above patch is what you need (it would crash again eventually). Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 Do you mean rebooting it through Composer? Or just powering it off and on? Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted March 26, 2016 Share Posted March 26, 2016 just a cycle is fine. Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 For some reasons it still doesn't work, there is no HDMI signal going to the receiver, I have switched cables just in case but it didn't help Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted March 26, 2016 Share Posted March 26, 2016 I'd try bypassing the receiver, see if it makes a difference. At this point it's a matter of isolating the location where it's going wrong. Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 Ok will try. Thank you Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 Just tried, it's definitively the EA-5 that doesn't output anything through HDMI Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 In Composer, on the tree in the left there is the EA-5 and below there is the UIDevice, when I click on the second the whole window is empty, no url or current status, is that normal? Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted March 26, 2016 Share Posted March 26, 2016 Sounds like you'll need to have that patch applied Quote Link to comment Share on other sites More sharing options...
AHA Posted March 26, 2016 Share Posted March 26, 2016 3 hours ago, olivierla75 said: In Composer, on the tree in the left there is the EA-5 and below there is the UIDevice, when I click on the second the whole window is empty, no url or current status, is that normal? Sent from my iPhone using Tapatalk Thats correct, the page is blank as it has no properties or feedback. Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 Cyknight, how do I get this patch applied? Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 26, 2016 Share Posted March 26, 2016 Cyknight, how do I get this patch applied? Sent from my iPhone using Tapatalk A dealer has to install it Sent from my Nexus 5X using Tapatalk Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 26, 2016 Author Share Posted March 26, 2016 I work for a dealer and do small installation, I have all the needed tools and access but not sure how to do that. Would be lovely if you could give me the directions. Thanks! Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 26, 2016 Share Posted March 26, 2016 I work for a dealer and do small installation, I have all the needed tools and access but not sure how to do that. Would be lovely if you could give me the directions. Thanks! Sent from my iPhone using Tapatalk Look on the kb. There is a link for the patch file Sent from my Nexus 5X using Tapatalk Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 27, 2016 Author Share Posted March 27, 2016 ok actually i just found out something. i have a Marantz AV8802a processor and the EA-5 is going through it, for some reason it seems that they don't want to work together. every other video device is working but not the EA-5. the EA-5 UI works if directly connected to the projector. any idea of what could be the problem? Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 27, 2016 Author Share Posted March 27, 2016 And do someone knows if the EA-5 HDMI settings can be modified somewhere? Quote Link to comment Share on other sites More sharing options...
Cyknight Posted March 27, 2016 Share Posted March 27, 2016 EA series HDMI uses EDID management/HDCP for it's resolution setting. Quote Link to comment Share on other sites More sharing options...
olivierla75 Posted March 27, 2016 Author Share Posted March 27, 2016 Ok. Do you think that it's possible that there is an HDCP issue between this two devices? Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted March 28, 2016 Share Posted March 28, 2016 It's HDMI - nothing is impossible Quote Link to comment Share on other sites More sharing options...
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