Tim Posted March 31, 2016 Share Posted March 31, 2016 Me and my dealer have been working on upgrading my system from 1.74 to 2.24. All has worked perfectly except for two 10.5" touch screens. They start to take the upgrade but freeze (lockup) once they need to reboot. Manually restarting doesn't work. We have heard from Control4 that upgrading the 10.5's can be problematic but no clear direction. Any suggestions on things to try. Link to comment Share on other sites More sharing options...
Cyknight Posted March 31, 2016 Share Posted March 31, 2016 Yes, contact support - they can send out replacement flash cards. Link to comment Share on other sites More sharing options...
Tim Posted March 31, 2016 Author Share Posted March 31, 2016 Thanks. Will contact them. Link to comment Share on other sites More sharing options...
SY3 Posted March 31, 2016 Share Posted March 31, 2016 Had the same thing happen with 3 of my screens. Did a USB restore to 2.2.4. Added to 2.5.3 project and been working fine for the past few months. Link to comment Share on other sites More sharing options...
cybuch Posted April 1, 2016 Share Posted April 1, 2016 10 hours ago, Tim said: Me and my dealer have been working on upgrading my system from 1.74 to 2.24. All has worked perfectly except for two 10.5" touch screens. They start to take the upgrade but freeze (lockup) once they need to reboot. Manually restarting doesn't work. We have heard from Control4 that upgrading the 10.5's can be problematic but no clear direction. Any suggestions on things to try. Hey Tim, I have 3 of the 10.5 TS if you want them. The batteries still hold a charge and I have the docking stations for them as well. I have moved past them and on to T3s. If you pay for shipping you are welcome to have them. They are sitting on my counter and the wife wants me to get rid of them. Link to comment Share on other sites More sharing options...
Tim Posted April 3, 2016 Author Share Posted April 3, 2016 Sally - Haven't tried the restore stick. I thought it would have to be already on 2.24 to do the restore. Link to comment Share on other sites More sharing options...
Tim Posted April 3, 2016 Author Share Posted April 3, 2016 Cybuch - I might take you up on your offer if I can get anything worked out. Still trying a few options. Link to comment Share on other sites More sharing options...
cybuch Posted April 5, 2016 Share Posted April 5, 2016 Ok, let me know. Link to comment Share on other sites More sharing options...
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