can we swap to another dealer?

[dragonwood]

So far my experience with control4 for has been utterly disappointing...

system worked for about 2 1/2 hours until i turned it off for the first time.

dealer has been as useful as a ....(ejector seat in a helicopter) in other words not at all.

we were upsold??? from push to control4  (found out later dealer has lost there push licence)

All  we wanted  to do is run our home theatre sytem from 1 remote or tablet.

Cotrol4 looked awesome from what we saw on there web site.

set up is as follows:

sony projector and sony 3d blueray player

yamaha reciever

healing tv reciever

synology rs815+ nas running  video station and/or plex

ea1 control4 system and remote

lifx gu10 wireless light x2

 

have been told we now need to spend another $4000 for the control4  media unit then pay $200 site licence yearly and another$400 for the drivers to add plex and our wifi lights

or buy control4 light switches at $500 each.

any help would be awesome

 

Based in Melbourne Australia

[sonic30101]

You can definitely switch dealers. The plex and lifx drivers are 3rd party so you will have to purchase those. The site license is only if you need access from away or want alexa. Probably no need for the $4000 player since plex works with quite a few inexpensive consumer set top boxes.  

[Gary Leeds UK]

Drop @AK1 line on this forum he has a partner in your part of world. 

He sorted our system  out when first installed - great guy