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Dealer - Md/dc


davehatwell

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Hi,

Looking for a dealer who can help me design and install a system for a new home in MD right outside of DC. Audio, lights in common areas, security and thermostats. Also looking to be able to stream some video from a hard drive/NAS or something of the sort. I've read more posts then I care to admit and I'm still pretty confused if video is possible (the two local guys I talked told me it's not).

Thanks and love the forum,

Dave

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Well that was unpleasant. They required a $2,000 non refundable "deposit" in order to prepare a proposal. Is that standard in the industry? I do commercial construction, and in my world such a thing is unheard of. People are happy to get the opportunity to just bid a project. Honestly I'm shocked.

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I certainly wouldn't pay any non refundable deposit, much less a $2,000 one. That is insane. If I got paid per proposal I wouldn't worry about ever getting the job :-). Proposals at $2,000 a pop would be much easier and more profitable than actually doing any work.

FYI - I am NOT in this industry, but what I stated would be try for my profession.

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Hmm, sounds a little steep, but typically I would think that the deposit would get you some kind of credit off the final project price if you agree to go forward. But non-refundable definately doesnt sound nice. That's like the get rich app for the iphone whatever it was.

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Well that was unpleasant. They required a $2,000 non refundable "deposit" in order to prepare a proposal. Is that standard in the industry? I do commercial construction, and in my world such a thing is unheard of. People are happy to get the opportunity to just bid a project. Honestly I'm shocked.

Maybe you shouldn't have told him Dan referred you! Just kidding. That sounds ridiculous.

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Definitely sounds like a design fee of some sort. How large is your project?

If I was approached for a design of a project with a large magnitude, I would charge a design fee as well, but, credit that fee towards the job.

Sounds like these guys have been hit too many times with clients shopping for a design/proposal then trying to get that same project done on the cheapest cost.

Its a good way for us to tell which clients are serious and which ones are just shopping.

$2000 is alot of dough though.

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I have to say I also didn't have a great experience with Bethesda Systems. They were the first dealer I spoke to when I was looking into Control4. We went to their showroom with some pretty well-thought-out ideas of what we were looking for, what we had budgeted, what functionality we wanted, etc. I had done a great deal of research in advance, including spending most of a day at the C4 booth at the Consumer Electronics Show beforehand to familiarize myself with the product, the options, etc. I was not walking in starry-eyed or uninformed. I also had a very realistic and pretty generous budget that I'd worked up and that I discussed with them.

They came back to me several weeks later with a proposal that exceeded my stated budget preference by about $50k. It was presented in a very fancy binder, with lots of work that clearly went into it, and while I thought the price was unreasonable, I withheld comment during the presentation, said we'd take the proposal and look it over, and I figured we'd discuss it in subsequent phone calls. To my amazement, they never called me to follow up. The presentation of the binder was the last time I ever heard from them. I don't need (or care for) someone to suck up to me, but I do like to know that someone is interested in my business.

The funniest part of the proposal was that they included a television, as I recall it was about $2000, in the rack in our basement. It was about a ~5" television and it was there so that when they were setting up or working on the system they wouldn't have to walk upstairs to see if the signal was coming through, they could plug in this TV in the basement. Keep in mind, the AV closet is, at most, a 30-second trip from anywhere else in the house. It seemed to me that including a $2000 television for installer convenience was not a reasonable thing to add to a proposal already $50k over budget.

Shortly thereafter I went to Signature-AV Systems in Alexandria. They did a remarkable job, came in with all the functionality I'd wanted and more, all within my budget. They might be more focused on commercial work these days, but they're definitely worth giving a call.

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Dave, I am the owner of Signature Multimedia. We do alot of work in your area and I would be glad to help you out. We do not require any deposit and will normally design a project at no cost. If you are interested give me a call 301-371-7676, or email me at Mike.McRae@SignatureMultimedia.net

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Dave, I am the owner of Signature Multimedia. We do alot of work in your area and I would be glad to help you out. We do not require any deposit and will normally design a project at no cost. If you are interested give me a call 301-371-7676, or email me at Mike.McRae@SignatureMultimedia.net

Mike-

Is Signature Multimedia related in any way to SignatureAV? I'm assuming that it's just a coincidence . . .

--Jason

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