jebt2921 Posted February 13, 2019 Share Posted February 13, 2019 Trying to remotely connect via iOS app and get this error message: Remote services are unavailable (403). Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
msgreenf Posted February 13, 2019 Share Posted February 13, 2019 I connected just fine right now Sent from my Pixel 3 using Tapatalk Link to comment Share on other sites More sharing options...
mstafford388 Posted February 13, 2019 Share Posted February 13, 2019 if anyone is ever curious about outages you can check status.control4.com Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted February 13, 2019 Share Posted February 13, 2019 had this a couple of times today - But my dealer was updating us to 2.10.6 Link to comment Share on other sites More sharing options...
Unsocialtoaster Posted February 14, 2019 Share Posted February 14, 2019 There is a known issue at the moment, from the dealer forums: AnywhereAccess Service degraded starting Feb 12 at 2 PM MST (UTC-7) We are experiencing degraded AnywhereAccess service. Effects of this may be slow response or failures for the following services: Control4 Mobile App When >> Then Intercom Anywhere Alexa Apple Watch Composer Express (remote) Composer Pro (remote) We do not have an ETA for resolution at this time. Start of event: February 12, 2019 at 2:00 PM MT (UTC-7) Control4 posts maintenance and service status announcements to status.control4.com. In addition to viewing status, you can configure notifications to be sent via email or SMS. A hot fix was created to address the problem. It has been deployed to 2 regions (Southeast Asia, EMEA). We will monitor it overnight to ensure it is working as expected. It will be deployed to the remaining regions in the morning of February 14 (MST) if no problems are found. Since the hot fix post, someone in the UK has since said they are still having issues so they do not think the hot fix worked. Control4 have not responded to this yet Link to comment Share on other sites More sharing options...
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