Destroyer of Worlds Posted July 14, 2019 Share Posted July 14, 2019 Had 3 sessions going and boom...all turned off. Not really, just no audio. Amps still on, internet fine, EA-5 reachable. Music scanning works. Just no source actually plays out music to speakers now. Pinged dealer and waiting...also noted that logging into control4.com just spins. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 14, 2019 Share Posted July 14, 2019 Streaming music just fine here. Sent from my Pixel 3 using Tapatalk Quote Link to comment Share on other sites More sharing options...
Shivam Paw Posted July 15, 2019 Share Posted July 15, 2019 I've had music streams cut off recently and director just crashes and restarts. No clue why though. Just about to try a controller reboot and see if that helps anything Quote Link to comment Share on other sites More sharing options...
Destroyer of Worlds Posted July 15, 2019 Author Share Posted July 15, 2019 Now having issues with no one's app able to connect to a room. We had music playing and so that continues to play, but cannot control anything. And again, logging into Control4.com just spins. Definitely some intermittent issues happening these days. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 15, 2019 Share Posted July 15, 2019 Sounds like you need to reboot your controllerSent from my Pixel 3 using Tapatalk Quote Link to comment Share on other sites More sharing options...
Destroyer of Worlds Posted July 15, 2019 Author Share Posted July 15, 2019 No, it's C4 connectivity at it again... got it back working in about 25 min so we're looking at ~30 minutes of app being non-responsive and the C4 login spinning because it doesn't connect and even shows it doesn't have your information in your profile or devices. Once the C4 website starts working (e.g., shows your info) again, the app does in about 5 more minutes. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 15, 2019 Share Posted July 15, 2019 Sounds like maybe local firewall issues. Control4 has no issues on status websiteSent from my Pixel 3 using Tapatalk Quote Link to comment Share on other sites More sharing options...
Destroyer of Worlds Posted July 15, 2019 Author Share Posted July 15, 2019 Doubt it. Dealer had multiple texts from other clients showing same issue (no control in app, website acts like you have no subscription, name, equipment, etc. and in about 30 minutes resolves itself). I don't believe in coincidences that 5-6 people all have firewall issues. Dealer said he feels C4 is doing some things that are causing this to happen. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 15, 2019 Share Posted July 15, 2019 Located in us or abroad? Sent from my Pixel 3 using Tapatalk Quote Link to comment Share on other sites More sharing options...
jfh Posted July 16, 2019 Share Posted July 16, 2019 I am in the US. Had what may be a similar issue where the C4 site did not know what controller or devices I had for a couple hours today. Everything is back to normal now. Quote Link to comment Share on other sites More sharing options...
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