nickgt7 Posted May 21, 2020 Share Posted May 21, 2020 My doorbell has been disconnected with the tablet and the internal communication between the tablets are not working as well. They stopped working around 2 weeks ago. All the other functions are working. I have tried reset them but nothing happen. Any suggestions? Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted May 21, 2020 Share Posted May 21, 2020 Hi, Define not working? do you see any error message? Has anything changed? New WiFi? New Router? Thanks Quote Link to comment Share on other sites More sharing options...
Jonathan, C4 Engineer Posted May 22, 2020 Share Posted May 22, 2020 20 hours ago, nickgt7 said: My doorbell has been disconnected with the tablet and the internal communication between the tablets are not working as well. They stopped working around 2 weeks ago. All the other functions are working. I have tried reset them but nothing happen. Any suggestions? What do you mean by tablet? Are you referring to an Android device or iPad? What versions of the App are you using? Quote Link to comment Share on other sites More sharing options...
nickgt7 Posted May 22, 2020 Author Share Posted May 22, 2020 Thank you all for your replies. I am using the version 2.10.6.1020. I have some tablets on the wall. I guess there are android. I haven’t got any error message on the screen. The intercom is not working as well as when someone rings the doorbell, is nothing on the screen. So I guess there is no connection. I am connected with through Ethernet. Quote Link to comment Share on other sites More sharing options...
Amr Posted May 22, 2020 Share Posted May 22, 2020 3 hours ago, nickgt7 said: Thank you all for your replies. I am using the version 2.10.6.1020. I have some tablets on the wall. I guess there are android. I haven’t got any error message on the screen. The intercom is not working as well as when someone rings the doorbell, is nothing on the screen. So I guess there is no connection. I am connected with through Ethernet. Would you please leave the guessing and accurately describe your equipment and setup so others can remotely help? Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted May 23, 2020 Share Posted May 23, 2020 Can you take a pictures of them? If they are control4 Touch Screen which it sounds like they are by you mentioning the intercom. Id be happy to take a look for you at whats going on PM me Thanks M Quote Link to comment Share on other sites More sharing options...
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