MTS Power Posted November 27, 2020 Share Posted November 27, 2020 Is there a best practice for changing owners (New Homeowner) for an existing C4 System? Quote Link to comment Share on other sites More sharing options...
JSTRONG Posted November 27, 2020 Share Posted November 27, 2020 1 hour ago, indwind said: Is there a best practice for changing owners (New Homeowner) for an existing C4 System? Yes. Just register it to their name Quote Link to comment Share on other sites More sharing options...
BraydonH Posted November 27, 2020 Share Posted November 27, 2020 Only time there would be an issue these days is if the controller is super old and didnt come with licenses. But those havent been around in a while now so you should be good to go. Just unregister and reregister. Quote Link to comment Share on other sites More sharing options...
MTS Power Posted November 27, 2020 Author Share Posted November 27, 2020 It's an HC800 Quote Link to comment Share on other sites More sharing options...
BraydonH Posted November 27, 2020 Share Posted November 27, 2020 It will have a BL-1A at the end of the part number if it has licenses. Or just take the MAC and ask your rep. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 27, 2020 Share Posted November 27, 2020 i would just change the email on the customer.control4.com account and delete all the devices Crustyloafer 1 Quote Link to comment Share on other sites More sharing options...
JSTRONG Posted November 27, 2020 Share Posted November 27, 2020 Also, you need to be a dealer to do this Quote Link to comment Share on other sites More sharing options...
MTS Power Posted November 27, 2020 Author Share Posted November 27, 2020 I am Quote Link to comment Share on other sites More sharing options...
JSTRONG Posted November 27, 2020 Share Posted November 27, 2020 Oh for sure Mitch is right, but they may not have that login so then the only way is un-reg-re-reg Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 27, 2020 Share Posted November 27, 2020 3 minutes ago, JSTRONG said: Oh for sure Mitch is right, but they may not have that login so then the only way is un-reg-re-reg Sure, totally! But it asked for "best practice". To me that is the best practice... JSTRONG 1 Quote Link to comment Share on other sites More sharing options...
-defunct- Posted November 27, 2020 Share Posted November 27, 2020 2 hours ago, msgreenf said: i would just change the email on the customer.control4.com account and delete all the devices I would avoid this. New account for new customer due to privacy laws. Quote Link to comment Share on other sites More sharing options...
kajphotos Posted November 29, 2020 Share Posted November 29, 2020 when I bought my house the owner was a C4 dealer and all he did was just call up and just swap info however the project must remain the same .. but all he really did was just change the email and login info ... Quote Link to comment Share on other sites More sharing options...
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