Streaming audio drops in and out

[Hifiman000]

I put in a multi zone outdoor control 4 audio streaming system almost 2 months ago. Now I can't stream Tidal or Spotify. It just cuts in and out every few seconds. I've rest the router and the EA3 multiple times and it doesn't fix it. Any suggestions? 

[mstafford388]

Check your DNS and make sure it's not using crappy cable company DNS. 

[LollerAgent]

2 hours ago, mstafford388 said:

Check your DNS and make sure it's not using crappy cable company DNS. 

DNS could affect launching the stream initially, but it should not affect a single stream cutting in/out.

[lippavisual]

10 hours ago, LollerAgent said:

DNS could affect launching the stream initially, but it should not affect a single stream cutting in/out.

It certainly can if the address doesn’t resolve quick enough, which is what many ISP’s provide.  This will cause the cutouts and/or buffering.

safe bets are to configure your router and dhcp scope to always use any of the following:

8.8.8.8

8.8.4.4

1.1.1.1

[LollerAgent]

1 hour ago, lippavisual said:

It certainly can if the address doesn’t resolve quick enough, which is what many ISP’s provide.  This will cause the cutouts and/or buffering.

safe bets are to configure your router and dhcp scope to always use any of the following:

8.8.8.8

8.8.4.4

1.1.1.1

There is a reason though that the stream stopped in the first place, and that isn't DNS.  DNS can potentially cause the stream to fail (or be slow) to reconnect in *some* cases (depending on the streaming implementation, the TTL's on their DNS records and the client-side caching capability of your local device and/or router).

[mstafford388]

20 minutes ago, LollerAgent said:

There is a reason though that the stream stopped in the first place, and that isn't DNS.  DNS can potentially cause the stream to fail (or be slow) to reconnect in *some* cases (depending on the streaming implementation, the TTL's on their DNS records and the client-side caching capability of your local device and/or router).

I have absolutely seen DNS issues to cause streaming services to cut in and out.  

[LollerAgent]

8 hours ago, mstafford388 said:

I have absolutely seen DNS issues to cause streaming services to cut in and out.  

Because the DNS server sent you to a CDN edge location that was geographically distant from your client (thus inducing latency)?  What exactly was the DNS issue that you're describing?