Topfox Posted January 14 Share Posted January 14 Something I’ve noticed is anytime there is a C4 update for the controller it’s seems my Chowmain Hikivsion driver reverts the preferred stream from 2 back to 1. Which in my configuration stream 1 is a resolution that C4 can’t handle, so I have to remember to go back in and change the stream back to 2 or I just get black squares in C4 for my IP cameras off my Hikvision NVR. Don’t know if others have seen this, but if I’m missing something I should be doing let me know. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted January 14 Share Posted January 14 @Andrew luecke Quote Link to comment Share on other sites More sharing options...
Andrew luecke Posted January 15 Share Posted January 15 G'day, Which version of the driver are you using? Justin I believe fixed this in: 20220307 - 07-MAR-2022. That being said, I assume this is with the standard driver? We now have an "advanced" camera and NVR driver which is part of the same driver license which is a complete rewrite and designed to be easier to troubleshoot. Alternatively, I would recommend testing the advanced drivers too (if you have a licenced copy of the normal Hikvision drivers, Advanced is a free upgrade as part of it, and your dealer simply needs to backup the project, delete the existing devices and swap with the advanced devices). If you are running a version newer than 20220307 in the camera drivers, we recommend your dealer submits a helpdesk ticket: https://chowmain.software/for-integrators/technical-support . Andy Quote Link to comment Share on other sites More sharing options...
Topfox Posted January 15 Author Share Posted January 15 Hikvision nonPTZ - ver 20231220 is the version so guess a ticket is needed. Thanks Quote Link to comment Share on other sites More sharing options...
Andrew luecke Posted January 15 Share Posted January 15 Try using the Advanced Camera and NVR drivers instead.. They're a huge upgrade and are the way forward (and they automate a lot of things) Quote Link to comment Share on other sites More sharing options...
Topfox Posted January 15 Author Share Posted January 15 27 minutes ago, Andrew luecke said: Try using the Advanced Camera and NVR drivers instead.. They're a huge upgrade and are the way forward (and they automate a lot of things) Aight. Will look into it. I thought this was the advanced driver. Quote Link to comment Share on other sites More sharing options...
Andrew luecke Posted January 15 Share Posted January 15 The advanced driver has advanced in the name Quote Link to comment Share on other sites More sharing options...
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