marc4 Posted March 28 Share Posted March 28 Running 3.3.3 I have programming which runs on double-tap of a keypad button. There's a bug where two button taps of different buttons triggers a double-tap event on the last button pushed. For example: I have a 2 button keypad where the top button is "Light" and the bottom button is "Fan". I have programming for double-tap of "Light" which sets the brightness to 50%. No programming for "Fan". I single-tap "Fan" and then quickly single-tap "Light" Unexpected: The "Light" double-tap programming is triggered setting the brightness to 50%, despite only pushing the "Light" button once It seems the logic for the double-tap counts any button tap, rather than accumulating only the button taps of the particular button. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 28 Share Posted March 28 It shouldn't. Have you made sure the buttons are seated well? Quote Link to comment Share on other sites More sharing options...
marc4 Posted March 28 Author Share Posted March 28 Yes, they are seated well. I believe it's a bug. I have double-tap programming setup on the top button of every one of my keypads to turn off that room and the problem comes up a lot. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 28 Share Posted March 28 why 3.3.3? I would update… Quote Link to comment Share on other sites More sharing options...
marc4 Posted March 28 Author Share Posted March 28 I tend to avoid updating unless there's something to gain. Why mess with what's working. I've kept an eye on the changelog since 3.3.3 and saw no indication of any double/triple-tap fixes. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 28 Share Posted March 28 20 minutes ago, marc4 said: I tend to avoid updating unless there's something to gain. Why mess with what's working. I've kept an eye on the changelog since 3.3.3 and saw no indication of any double/triple-tap fixes. I've never seen or heard of it as a bug, thats why I was recommending update. I use double tap (i find triple too much) in many projects and never have issues. Are you programming on push and double tap? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 28 Share Posted March 28 and I also think your philosophy about upgrading is flawed. Release notes never tell the whole story. Quote Link to comment Share on other sites More sharing options...
marc4 Posted March 28 Author Share Posted March 28 1 hour ago, msgreenf said: I've never seen or heard of it as a bug, thats why I was recommending update. I use double tap (i find triple too much) in many projects and never have issues. Are you programming on push and double tap? Have you tried to repro my steps in any of those projects? Does it not happen for you? I can post a video of the repro. I'd happily upgrade to fix but if it's never been reported and isn't listed as a bugfix in the release notes I don't have a lot of confidence that it's been addressed. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 28 Share Posted March 28 Are you referring to the legacy lighting product with a two button keypad? If so, I've not had any of those for years Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 28 Share Posted March 28 And you have a default light level. The default on percentage to 50% maybe Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted March 28 Share Posted March 28 I think the issue lies in the programming rather than a bug. I may well be wrong though. Can you post screenshots of your programming? msgreenf 1 Quote Link to comment Share on other sites More sharing options...
marc4 Posted April 4 Author Share Posted April 4 I don't think I was articulating the problem correctly since we were getting into legacy lighting and brightness levels so I've made a demo. NOTE: This doesn't seem to happen for every keypad configuration. Definitely happens for equal height 3-button configuration. I'm a little worried I'll get a "You're using it wrong" reply with the simultaneous tap, but sometimes I tap both buttons on a keypad at the same time to turn both lights off (and that works if there's no double-tap programming) it also happens if the taps are sequential, but very close together Even simultaneous taps shouldn't trigger a double-tap on any single one of the buttons Here is the programming for the demo, a simple announcement on double-tap: And here is the recording: double tap on the top button announces, as expected double tap on the middle button does nothing, as expected tapping top and middle button announces, UNEXPECTED PXL_20240404_013627273.TS~2.mp4 Quote Link to comment Share on other sites More sharing options...
DanITman Posted April 4 Share Posted April 4 I’ve always struggled to get double tap to work consistently. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted April 4 Share Posted April 4 Interesting! I understand what you are saying and tried simultaneously pushing button 1 and button 2 on a six button keypad and I also got the (unexpected) double click of button 2. I don’t think pushing two buttons together is recommended but it should not do this! The only time I have used pushing 2 buttons at the same time is with one of the Domosapiens keypad drivers which is specifically designed to allow for pushing the up and down arrows simultaneously. Quote Link to comment Share on other sites More sharing options...
marc4 Posted April 18 Author Share Posted April 18 @msgreenf any thoughts on the bug report now that my recording has made it clearer? I may have to change all my programming to triple-tap to avoid the bug (since I sometimes press two buttons in close succession, but it's near impossible to push three buttons in close succession). Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 18 Share Posted April 18 Pretty sure pressing 2 buttons at same time isn't supported Quote Link to comment Share on other sites More sharing options...
marc4 Posted April 18 Author Share Posted April 18 I suspected that would be the answer. Unfortunately pushing 2 buttons at the same time works in every other way (turns off both lights at the same time). In terms of supported, I'm not after the ability to program simultaneous taps in any way, I just want it to not trigger programming. Still feels like there's a bug somewhere even if it's unexpected behaviour. It gets my wife all the time when she's turning off the lights in the house. She presses both buttons to be efficient at turning things off, but then activates the double tap programming unintentionally. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted April 18 Share Posted April 18 I can definitely see how this would be super annoying. Not an issue in our house as every important keypad has a room off, or suite off button and often a House off button which we use for turning off multiple loads. Quote Link to comment Share on other sites More sharing options...
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