ILoveC4 Posted July 16, 2010 Share Posted July 16, 2010 We discovered after the 2.0 update my system will not pickup any video media if it is in sub-folders. It has always worked before. Here's how my movies are:\\192.168.1.210\Movies\movie title\movie title\video_tsThe share is:\\192.168.1.210\MoviesThe only way it will pick anything up is if I move the IFO and VOB files straight into the "root" folder. In the past this has always worked, now on 2.0 it doesn't. My dealer is at a loss, we were fiddling with it until 11PM last night!The shares have been removed and readded, it didn't make a difference. Any ideas as to how to get this to scan the "sub-folders" like it always has? It scanned my media controller and found all that music just fine, it just won't find anything that resides in a folder within the share. SO FRUSTRASTING!EDIT to add: We've always tried power cycling the HC1000V3 numerous times, including leaving it unplugged for about 10 minutes one time. Link to comment Share on other sites More sharing options...
akg4y Posted July 16, 2010 Share Posted July 16, 2010 Revert back to 1.8 or before Is there a setting anywhere so scan all subfolders? Or maybe instead of movie title\movie title just have one movie title directory? Why do you have two anyhow? Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 I should also add that we have added .IFO and .VOB to the list of filetypes to scan for. It doesn't give an error or anything, it just isn't picking anything up.If my kids can't watch Toy Story 2 this morning, I'm going to be in the dog house. Please, I'm willing to try anything....my dealer is at a complete loss and is willing to hear any suggestions as well. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 Revert back to 1.8 or before Is there a setting anywhere so scan all subfolders? Or maybe instead of movie title\movie title just have one movie title directory? Why do you have two anyhow?When I rip my movies, I use AnyDVD. I create a folder called "Movie Title", and the rip the video into that folder. It always creates a sub-folder called "movie title" (or something whacky) and within that folder is "video_ts" which is where everything resides.I don't know why I do it that way, but I always have and it has always worked...until now.I am thinking hard about trying to go back to 1.8. This is a big deal to me. I know that seems lame, but if my kids and/or wife can't watch a movie, she's going to be bitching up a storm. She's 8 months pregnant, it's 100 degrees, and my two and three old are wearing her out. She relies on about an hour of movie time everyday so she doesn't have to be out in the heat, watching them play in the yard the ENTIRE day. Link to comment Share on other sites More sharing options...
akg4y Posted July 16, 2010 Share Posted July 16, 2010 In the meantime you can have your 9150 navigate to it cant you? Not as streamlined but the video is available at least. Sounds to me like something that was overlooked in programming... when testing they probably just had the videos being scanned all in the root directory. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 But my dealer is running 2.0, and he has his movies cataloged just like mine and it works fine!It may be worth adding that when he did the 2.0 update he elected NOT to have it convert my media. He said we would do this later, because of how time consuming it was. We were surprised to see my media moved up to 2.0. What happened is I added a couple of movies, and they wouldn't scan. My dealer advised me to delete everything from Composer, reboot the controller, and then do a scan to bring everything in under the new media management. That's when everything went to hell in a handbasket =) Link to comment Share on other sites More sharing options...
mercedes Posted July 16, 2010 Share Posted July 16, 2010 From what I understand, part of converting your old media is actually a table/file format change not just a migration. If that wasn't done I wounder if 2.0 just can't get the info because of expected differences in table formats. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 I don't know, but it needs to get figured out ASAP. I am hoping Matt or RyanE, someone can chime in here with some information that I can give my dealer.What will happen for a new system that has never been setup? By deleting the share and readding it, you're starting from scratch. It should be able to start from scratch and do a scan...shouldn't it? If not, that's a real problem. Link to comment Share on other sites More sharing options...
akg4y Posted July 16, 2010 Share Posted July 16, 2010 What if your dealer removes the shared device entirely (digital media/NAS) and adds it over again? Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 We did that. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 If we setup the file share to drill all the way down to the very last folder it works, but then I would need to create a file share for EACH MOVIE! It appears it is just a problem where composer doesn't look inside folders/subfolders anymore like it used to. I hope they have a fix for this soon, because as of now I have no digital media access. I don't have my "hollywood" movies scanned and cataloged in the EVA9150's interface, I use that just for home videos.Oh, the other thing to point out, is that there are two .WMV files that reside in the \\192.168.1.210\Movies folder and it picks those up almost instantly, so it is scanning, it just isn't looking inside of folders.....EDIT: Typo Link to comment Share on other sites More sharing options...
crazybuppie Posted July 16, 2010 Share Posted July 16, 2010 Did you reboot the (i assume) laptop running composer? I had a similar issue with a 1.8 upgrade where the music wouldn't scan. Ended up needing to reboot my laptop. something to do with composer wanted an actual reboot after the update. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 We've rebooted everything. We even tried using Composer on two different computers. It won't scan with HE either. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 I should also clarify that it DID successfully scan the music that is on my media controller, and it does scan the root directory, it just doesn't scan the folders within the directory. Link to comment Share on other sites More sharing options...
EagleMoon Posted July 16, 2010 Share Posted July 16, 2010 Is your dealer using exactly the same kind of NAS as you are? And are you really running the exact same version (build) on it? Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 EagleMoon, I appreciate what you're saying, but we have identified the problem not as C4 communicating with my NAS, but as C4 not scanning into subfolders.It doesn't matter whether it is on the NAS, a USB drive, a share on my PC, etc... they all have the same result.My wife is going to go out with her friends tonight so once I get the kids to bed I'll pull an all nighter. This will be working by morning =) Link to comment Share on other sites More sharing options...
janusz Posted July 16, 2010 Share Posted July 16, 2010 What is brand of this NAS???had same issue and managed to resolve it Link to comment Share on other sites More sharing options...
mercedes Posted July 16, 2010 Share Posted July 16, 2010 What is brand of this NAS???had same issue and managed to resolve itHow? Link to comment Share on other sites More sharing options...
EagleMoon Posted July 16, 2010 Share Posted July 16, 2010 It doesn't matter whether it is on the NAS, a USB drive, a share on my PC, etc... they all have the same result.Oh, I didn't see where you had tried other kinds of storage and gotten the same problem.Not working on a locally attached USB drive blows my little theory. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 16, 2010 Author Share Posted July 16, 2010 This all worked fine with 1.8.2 and every version before it for the past 5 years. It is just since the 2.0 upgrade.Like I said, I'll figure it out tonight, even if it kills me. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 17, 2010 Author Share Posted July 17, 2010 Just got the kids to sleep...now going to work on this =)I'll report the fix back as soon as I find it... Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 17, 2010 Author Share Posted July 17, 2010 Clearing the project and adding just the HC1000V3 and the file share yielded the same result...hmmm.On to plan B. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 17, 2010 Author Share Posted July 17, 2010 Now clearing out a USB stick to do a USB restore to 1.8.2, restore the project in that state, then do the 2.0 update again and let it do it's media management this time, uninterrupted.Let's hope it works. Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 17, 2010 Author Share Posted July 17, 2010 Got distracted tweaking my new Droid X. The system is back running 1.8.2, and my media scans works they should! I'm going to leave all the other controllers on 2.0, and attempt a 2.0 update.If not, at least it looks like I can easily go back to 1.8.2 until this little bug gets worked out... Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 17, 2010 Author Share Posted July 17, 2010 Oh yeah, I forgot to add that since the HC300 that is running zserver never got touched, the secure zigbee mesh stayed in tact.Sweet. Link to comment Share on other sites More sharing options...
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