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blub

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blub last won the day on June 19 2019

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  1. Hello,

    I'm sorry to hear about your issues with our dimmer, I'm a representative at Axxess Industries and we'd like to send you a replacement device.

    Please fill out this form on our website so we can contact you directly with more details: https://axxind.com/get-in-touch

    We apologize for any inconvenience this caused, and don't hesitate to reach out if you have further questions.

    Thanks for your time,
    The Axxess Team

    1. blub

      blub

      Hello, thx for reaching out to me.

      The issue happened twice until yesterday afternoon. Since then it did not happen again. All I did was unplug the dimmer and hard-reboot of the controller - so far that seems to have fixed it.

      If the issue re-appears I will get back to you for an exchange unit.

      thx, kind regards
      Stephan

       

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